Front Desk Receptionist

🗣 Bilingual (English/Spanish) Required

Overview

AAA Gastrointestinal PC is a well-established gastroenterology practice located in Washington Heights, Manhattan. We are seeking a professional, friendly, and highly organized Front Desk Receptionist to serve as the first point of contact for our patients.

This role is ideal for someone who enjoys working in a healthcare setting, delivering excellent customer service, and growing their career in a supportive medical practice that values teamwork, professionalism, and long-term development.

Responsibilities

Greet patients and visitors warmly, ensuring a positive and professional first impression

Manage multi-line phone systems, route calls appropriately, and take accurate messages

Schedule appointments and assist with calendar management

Perform data entry, maintain organized filing systems, and assist with document preparation

Respond to patient inquiries promptly and professionally (in person, by phone, and email)

Support clerical and administrative tasks including correspondence and record maintenance

Utilize Microsoft Office Suite and Google Workspace to prepare reports, spreadsheets, and documents

Demonstrate excellent phone etiquette and customer service at all times

Collaborate with clinical and administrative staff to support daily office operations

Qualifications & Skills

High school diploma or GED – Required

Fluent in English and Spanish – Required

Previous front desk, medical office, or administrative experience – Preferred

Strong proficiency in Microsoft Office Suite and Google Workspace

Excellent organizational, multitasking, and time-management skills

Professional demeanor with strong interpersonal and communication abilities

Ability to work efficiently in a fast-paced environment with attention to detail

Job Details

Full-time

In-person position

Benefits

401(k)

Paid time off (PTO)

Opportunities for career growth and advancement