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Appeals Due Process Specialist

Texas Department of Family & Protective Services

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.

What You Get Beyond Your Paycheck

When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.

Here’s what you get as a full-time employee:

100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs

Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans

Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)

Optional dental, vision, and life insurance—at rates much lower than most private plans

Flexible spending accounts for added tax savings on health and dependent care

Employee discounts on things like gym memberships, electronics, and entertainment

You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.

You can see all the details here: ERS recruitment brochure

Functional Title: Appeals Due Process Specialist
Job Title: Appeals Due Process Specialist
Agency: Dept of Family & Protectve Svc
Department: Due Process Specialists
Posting Number: 12931
Closing Date: 01/30/2026
Posting Audience: Internal and External
Occupational Category: Protective Services
Salary Group: TEXAS-B-21
Salary Range: $4,523.16 - $7,253.83
Pay Frequency: Monthly
Shift: Day
Additional Shift:
Telework: Eligible for Telework
Travel: Up to 20%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Facility Location:
Job Location City: ARANSAS PASS
Job Location Address: 524 S COMMERCIAL ST
Other Locations: Abilene; Alamo; Alice; Alpine; Alvin; Amarillo; Anahuac; Andrews; Angleton; Anson; Aransas Pass; Archer City; Arlington; Athens; Atlanta; Austin; Bacliff; Ballinger; Bandera; Bastrop; Bay City; Baytown; Beaumont; Bedford; Beeville; Bellville; Big Spring; Boerne; Bonham; Borger; Bowie; Brady; Breckenridge; Brenham; Brownfield; Brownsville; Brownwood; Bryan; Burnet; Caldwell; Cameron; Canton; Canutillo; Carlsbad; Carrizo Springs; Carrollton; Carthage; Center; Centerville; Childress; Clarksville; Cleburne; Cleveland; Coldspring; Columbus; Conroe; Copperas Cove; Corpus Christi; Corsicana; Crockett; Crosby; Crystal City; Cuero; Cypress; Daingerfield; Dallas; Decatur; Del Rio; Denton; Dickinson; Dumas; Duncanville; Eagle Pass; Eastland; Edinburg; El Paso; Elgin; Elsa; Ennis; Fabens; Falfurrias; Floresville; Fort Stockton; Fort Worth; Fredericksburg; Gainesville; Galveston; Garland; Gatesville; Georgetown; Giddings; Gilmer; Goliad; Gonzales; Graham; Granbury; Grand Prairie; Grapevine; Greenville; Hallettsville; Hamilton; Harlingen; Haskell; Hearne; Hemphill; Hempstead; Henderson; Hereford; Hillsboro; Hondo; Houston; Humble; Huntsville; Hurst; Irving; Jacksonville; Jasper; Johnson City; Jourdanton; Karnes City; Katy; Kaufman; Kerrville; Killeen; Kingsville; Kingwood; Kirbyville; La Grange; Lake Jackson; Lake Worth; Lamesa; Lampasas; Lancaster; Laredo; Levelland; Lewisville; Liberty; Linden; Littlefield; Livingston; Llano; Lockhart; Longview; Lubbock; Lufkin; Lumberton; Madisonville; Marble Falls; Marfa; Marlin; Marshall; Mcallen; Mckinney; Mercedes; Meridian; Mesquite; Mexia; Midland; Mineola; Mineral Wells; Mission; Monahans; Mount Pleasant; Mount Vernon; Nacogdoches; Navasota; New Boston; New Braunfels; Odessa; Orange; Palestine; Pampa; Paris; Pasadena; Pearland; Pearsall; Pecos; Perryton; Pharr; Pittsburg; Plainview; Plano; Pollok; Port Arthur; Port Lavaca; Presidio; Quitman; Raymondville; Refugio; Richardson; Richmond; Rio Grande City; Robstown; Rockwall; Rosenberg; Round Rock; Rowlett; Rusk; San Angelo; San Antonio; San Benito; San Juan; San Marcos; San Saba; Schertz; Seguin; Seminole; Seymour; Sherman; Silsbee; Sinton; Snyder; Socorro; Sonora; South Houston; Stephenville; Sugar Land; Sulphur Springs; Sweetwater; Taylor; Temple; Terrell; Texarkana; Texas City; The Woodlands; Tomball; Trinity; Tyler; Uvalde; Van Horn; Vernon; Victoria; Waco; Washington; Watauga; Waxahachie; Weatherford; Webster; Weslaco; Wharton; Wichita Falls; Woodville; Zapata
MOS Codes: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,8U000,OS,OSS,PERS,YN,YNS

Job Description:	The Due Process Specialist performs administrative reviews of investigation findings. Work involves interpreting local, state and federal statutes, as well as agency policies and procedures related to child abuse, neglect and exploitation investigations. It also encompasses effective coordination and communication to ensure efficient delivery of services to the public, contracted service providers, community organizations, governmental agencies, and DFPS staff. This position works under limited supervision, with considerable latitude for the use of initiative and independent critical judgement.

Essential Job Functions:	Ability to interpret and evaluate local, state and federal statutes, legislation, and agency policies and procedures as it relates to child abuse/neglect/and exploitation investigations. Assist in development and implementation of policies and procedures within the Office of Appeals. Oversee and conduct timely administrative reviews of department investigations alleging abuse, neglect and exploitation of children in residential child-care facilities and daycare facilities, in accordance with agency rules, policies and procedures. Prepare professional and concise reports of administrative review decisions. Collect, review and analyze decision making and other related data to identify trends/patterns. Prepare administrative or other ad-hoc reports which may include but not limited to recommendations to strengthen program performance and improve investigation practice. Serve as a subject matter expert as it relates to administrative reviews of investigation findings for civil, criminal or administrative court hearings. May also include developing and delivering trainings/presentations to internal and external stakeholders. Attend work on a regular and predictable schedule in accordance with agency leave policy and perform other duties as assigned to maintain successful division operations.

Registrations, Licensure Requirements or Certifications:	None

Knowledge Skills Abilities:	Knowledge of Child Protective or Child Care Investigations. Skill in assessing and analyzing information as it relates to abuse, neglect and exploitation of children to produce comprehensive and professional reports regarding decisions. General knowledge of child-care regulation. Skill in written communication and public speaking to include developing professional power point presentations. Skill in critical thinking, complaint resolution and de-escalation techniques. Ability to manage multiple and competing priorities within assigned timeframes. Ability to work independently with minimal supervision to achieve program goals. Ability to establish and maintain effective working relationships with clients, agency staff, and community stakeholders.

Initial Screening Criteria:

Graduation from an accredited four-year college or university.

Four years’ work experience in Child Protective Investigations (CPI) or Child Care Investigations (CCI). Supervisory experience in the field of CPI or CCI which includes formulation of comprehensive professional reports, analysis of work problems having an administrative aspect and interpretation of complex written material; or planning, organizing, and coordinating requirements for program operations is preferred.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.

Applicants selected for hire must pass a background check and if applicable a driver’s record check.

State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.

As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.

DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .

In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.