Learner-Centered Ecosystem Navigator
The mission of Boys & Girls Clubs of Central (BGCCO) is to enable young people to reach their full potential. Our vision is for all young people regardless of their zip code or circumstances to have the opportunity to achieve a great future.
Boys & Girls Clubs of Central Ohio, an Affiliate of Boys & Girls Clubs of America, empowers the young people who need us most to reach their full potential as productive, caring, and responsible citizens by providing high-quality and impactful out-of-school time programming for youth in grades K-12. BGCCO serves 4,000 youth per year throughout Central Ohio.
Employee Benefits
- Paid Time Off (PTO), accrued.
- 12 paid holidays: (Dr. Matin Luther King Day, President’s Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving Day/day after.
- Paid winter break
- 401K
Position Summary
The Learner-Centered Ecosystem Navigator supports young people as they navigate multiple systems including schools, nonprofits, workforce programs, and community-based supports. This position ensures that each youth is seen, known, and supported through individualized plans that connect academic, social-emotional, and workforce readiness goals with the right resources and experiences.
Grounded in trauma-informed and prevention-focused practice, the Navigator helps remove barriers to success by bridging the gap between school-day systems, after school programs, and community partners. The role focuses on coordination, advocacy, and relationship-building to expand equitable access to learning opportunities across Central Ohio.
Core Responsibilities
Case Management & System Navigation
- Provide individualized support for students and families to address barriers related to attendance, academic progress, well-being, and access to basic needs.
- Coordinate wraparound services with schools, community agencies, and afterschool partners to ensure youth success.
- Conduct regular two-on-one check-ins and group meetings to track progress, address challenges, and celebrate achievements.
- Identify and connect youth and families to services such as housing, food, medical care, mentoring, and workforce opportunities.
- Maintain accurate and confidential case notes, attendance, and data in the organization’s database.
Learner-Centered Ecosystem Integration
- Serve as a connector between the Home Base, Learning Hub, and Field Site elements of the learner-centered ecosystem, ensuring coordination across academic, social, and community learning experiences.
- Facilitate partnerships that expand access to Learning Hubs (community-based spaces such as libraries, clubs, and colleges) and Field Sites (employer or nonprofit placements for experiential learning).
- Support youth in documenting their Learning Journeys, including personalized learning goals, community engagement experiences, and workforce readiness portfolios.
- Collaborate with educators, club staff, and community partners to ensure programs remain adaptive, equitable, and responsive to each learner’s needs.
Youth Development & Advocacy
- Facilitate social-emotional learning sessions and small groups focused on resilience, empowerment, and life skills.
- Implement prevention-based programs addressing substance use, violence, trauma, and mental wellness through positive youth development approaches.
- Provide de-escalation and crisis intervention using trauma-informed strategies.
- Promote equity and inclusion by amplifying youth voice and advocacy within program and community settings.
Family & Community Engagement
- Conduct home visits and family check-ins to strengthen relationships and collaboration between caregivers, schools, and community partners.
- Facilitate parent workshops and support groups that promote family wellness, communication, and educational advocacy.
- Engage non-member youth and families to build relationships, expand outreach, and promote participation in programs.
- Serve as a liaison between families and schools to encourage involvement in educational planning and resource coordination.
Data, Evaluation, & Reporting
- Monitor student outcomes, attendance, and engagement trends to evaluate program effectiveness.
- Utilize data systems to track progress and inform continuous improvement.
- Prepare regular reports summarizing key performance indicators, trends, and success stories for internal and external stakeholders
Required Qualifications
- Bachelor's degree in a related field or equivalent professional experience.
- 3+ years of experience in youth development, education, social work or related fields.
- Demonstrated experience coordinating programs, partnerships, or multi-stakeholder initiatives.
- Strong communication, relationship-building, and facilitation skills.
- Ability to organize complex projects, manage time effectively, and follow through with consistency.
- Valid driver’s license and ability to travel regularly.
- Ability to work flexible hours, including some evenings and occasional weekends.
Preferred Qualifications
- Experience with adolescent youth.
- Familiarity with BGCA programs and frameworks
- Knowledge of local workforce trends, employer needs, and post-secondary opportunities.
- Experience collaborating with schools, colleges, or community-based organizations.
Equal Opportunity Employer
Boys & Girls Clubs of Central Ohio is an equal opportunity employer. Employment decisions are based on merit, qualifications, and abilities. Boys & Girls Clubs of Central Ohio does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, physical or mental ability, status as a disabled veteran or any other classification protected by law.
Civil Rights
In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), disability, age, or reprisal or retaliation for prior civil rights activity.
Disclaimer:
The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this role. It is not to be construed as an exhaustive list of duties performed by the individual so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under his/her/them supervision.