Departmental Supervisor 10; Data Operations

This position serves as the first line supervisor overseeing the daily activities of the Data Operations Unit. The primary purpose of this unit is to provide data entry and imaging functions to their customers throughout Treasury. Duties include establishing and maintaining unit goals and objectives, establishing, and maintaining performance metrics, setting priorities and directing the work of full-time and temporary employees to ensure timely processing of documents.  Other duties include assisting in the transition to a paperless environment, establishing controls for data input, investigating and correcting errors, communicating daily with customers, and performing supervisory duties, e.g. time and attendance, leave approval, performance reviews, and disciplinary action, if necessary.   

This position must understand the complexities of IBM DataCap imaging software, Siebel CRM, FileNet, SAP, and Power BI systems to oversee Data Operations testing and implementation of technology improvements. 

Responsibilities will also include creating and analyzing reports and spreadsheets; developing procedures and training staff; developing and improving quality improvement and technology processes for the units.

Facility, Mail, and Data Operations is comprised of a motivated, hard-working, and inclusive team. 

Education
Educational level typically acquired through completion of high school.

Experience
One year of experience equivalent to an experienced-level technician, paraprofessional, or professional; Office Supervisor 9 and 10, Secretary Supervisor 10, Emergency Dispatch Supervisor 10, or Human Resources Customer Service Supervisor 10.

Closing Date 1/28/2026 11:59 PM Eastern