Health Connector Strategy Intern

The Massachusetts Health Connector’s Strategy team would like to invite an undergraduate or graduate student to join their team for the Summer of 2026 in participation of the Health Connector’s Fellowship and Internship program.   

The Strategy intern will support our ongoing efforts to improve how we manage and deliver information to our audiences. The Intern or Fellow will focus on organizing and streamlining our consumer information website content repository, with an emphasis on updating content, usability, structure, and long-term maintenance. This project will help lay the foundation for future website improvements and innovation, ensuring that all content is consistent, accessible, and audience focused.  

The Strategy intern will gain hands-on experience in content lifecycle management, digital strategy, and cross-team collaboration within a public health and communications environment. 

Health Connector Team and Description:  

The Strategy team leads the development and execution of the Health Connector's strategic plan, including collaborating with the Board of Directors and executive team in setting clear objectives, identifying market and policy trends, opportunities, and challenges, and helping to chart the path forward. 

Project Deliverable:  

The Strategy Intern will produce a report detailing recommendations to enhance the content-driven user experience and improve site usability. 

• This report should be informed by a thorough review of site content in collaboration with Health Connector teams, an audit of the user journey, and an analysis of navigation and usability. 
• The Intern will also document revisions made during the fellowship and provide a summary of published website content updates. 
• The report will include actionable next steps for implementation to ensure the content repository remains accurate, up-to-date, and aligned with user needs. 

General Responsibilities of Intern:  

• Collaborate with Health Connector teams to review and update website content. 
•  Ensure content structure aligns with user needs and future site goals. 
• Audit, organize, and tag existing content assets across multiple platforms. 

Basic Requirements: 

• Graduate students must be enrolled in a master’s degree program that coincides with the Health Connector Fellowship offerings - or - Undergraduate students must have completed two years of academic study in a bachelor’s degree program that coincides with a Health Connector offered internship 
• Strong research, writing, and analytical skills 
• Ability to take initiative and work independently on projects   
• Strong MS Office Suite skills, including but not limited to Word, Excel, and PowerPoint   
• Ability to build strong working relationships 
• Excellent writing skills to prepare outward-facing, publicly available analytical documents and reports, and the ability to explain results accurately and concisely to colleagues and stakeholders 
• Excellent time management skills and ability to manage competing priorities 
• Ideal for candidates interested in writing, content editing, digital communications, content strategy, or marketing operations 
• Attention to detail, organizational skills, and experience with digital content systems (SharePoint, WordPress, etc.) are a plus 

Hours:  

Internship Summer: This is a part-time internship; interns are expected to work approximately 20 hours per week 

Salary:  $25.00/hour for undergraduate students 

If interested: Send a cover letter and résumé to  Connector.Fellowship@mass.gov and 

include “Strategy Project” in your email’s subject line. 

Please note:  

• The Health Connector is operating on a hybrid work arrangement; candidates should expect to conduct a minimum of 2 days of in-office work and 3 days of remote work. For candidates who are interested, they may work more than 2 days a week in-office with approval of the internship and fellowship program lead.   
• Due to the requirement of 268A, please complete the Applicant Disclosure Form and return it with your application. 
• All Health Connector interns or fellows are required to provide satisfactory proof of eligibility to work in the United States 

About the Health Connector: 

The Commonwealth Health Insurance Connector Authority (Massachusetts Health Connector) is an independent public authority serving as the Affordable Care Act (ACA)-compliant marketplace for the Commonwealth. The organization is charged with providing subsidized and unsubsidized health insurance to individuals and small employers. The Health Connector also oversees policy development related to health care reform under both state and federal laws, as well as conducting public education and outreach about health care reform and coverage opportunities. 

The Health Connector is an equal-opportunity employer that values diversity as a vital characteristic of its workforce. We consider qualified applicants without regard to race, color, religion, gender, sexual identity, gender identity, national origin, or disability.