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Desktop Support Technician

Overview

We are seeking Desktop Support Technicians to assist with a large-scale workstation refresh project across multiple healthcare locations. This initiative involves replacing and installing thousands of desktops and laptops to meet updated system requirements. Candidates will play a key role in supporting a major electronic health record (EHR) implementation.

Responsibilities

  • Perform hardware and software installations for desktop and laptop systems.
  • Assist with workstation refreshes and equipment replacement.
  • Deploy single sign-on badges as needed.
  • Provide excellent customer support and collaborate effectively with team members.
  • Troubleshoot technical issues promptly and accurately.
  • Will involve lifting of equipment.

Requirements

  • Experience: Desktop support knowledge preferred; hardware/software installation experience helpful.
  • Ability to work on-site in hospitals and clinics.
  • Must meet medical, drug, and background screening requirements.
  • Strong communication and teamwork skills.
  • Ability to start ASAP.

Schedule

  • Standard hours: 8:00 AM – 5:00 PM CST
  • On-site presence required 5 days per week in Sioux Falls, SD

Why Join?

  • Opportunity to contribute to a major healthcare technology upgrade.
  • Hands-on experience with a large-scale Epic implementation.
  • Make a direct impact on improving patient care through technology.

Job Type & Location

This is a Contract position based out of Sioux Falls, SD.

Pay and Benefits

The pay range for this position is $20.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Sioux Falls, SD.