Network Administrator

Department:                                 Treasurer

Position Control Number:           0104-044

FLSA Status:                                 Non-Exempt; position is eligible for overtime

Safety Sensitive Designation:    This position is not designated as safety-sensitive.

Random Drug/Alcohol Test:        No

Opening Date:                             January 8, 2026                            

Closing Date:                               January 14, 2026 at 11:59 PM

This job description should not be interpreted as all-inclusive.  It is intended to identify the essential functions and minimum qualifications of this job.  The incumbent(s) may be required to perform job-related responsibilities and tasks other than those stated in this job description.  Nothing in this job description restricts management’s right to assign or reassign job-related responsibilities and tasks to this job at any time.  Certain functions are understood to be essential; these include but are not limited to, attendance, getting along with others, working a full shift, and dealing with and working under stress.  Any essential function of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA).  Reasonable accommodation for the specific disability will be made for the incumbent/applicant only to the extent medically

and reasonably feasible.

An Equal Opportunity Employer

JOB SUMMARY: Responsible for the installation and maintenance of software, computer hardware, and related equipment, troubleshooting problems with all technological equipment, and providing technical support for all Treasury locations.

ESSENTIAL JOB FUNCTIONS:

     * Installs and configures new computer equipment and related hardware, adds new machines to the network; installs upgrades as requested.

     * Installs, configures, and modifies software packages requested by the Treasurer’s staff to optimize hardware operation as approved by the Director.

     * Responds to user requests for assistance with hardware and/or software malfunctions, in-person and remotely, for all employees in the Treasurer’s Department.

     * Maintains and completes repairs to over 240 computers, printers, and other peripheral equipment; coordinates repairs to computer equipment performed under warranty or service contracts.

     * Acts as point of contact for vendors and other county offices as needed when solving IT issues and needs.

     * Troubleshoots network equipment, kiosks/payment stations, and other third-party devices that are used for tax collection, including those located at remote offices.

     * Troubleshoots and communicates technical issues in the credit card payment process to the vendor; works with the vendor to quickly resolve any problems.

     * Maintains the technical device, replacement parts, and equipment inventory for employees within the Treasurer’s Department; initiates orders as needed.

     * Maintains a log of all repairs, system servicing, and replacement of servers, desktop computers, printers and related hardware.

     * Maintains a preventative maintenance schedule for all equipment including servers, computers, and printers.

     * Assists in administering Windows Server roles and services such as Active Directory, Group Policy, DNS, etc.

     * Assists in defining domain network policies and procedures.

     * Creates domain network accounts and email accounts for new users; sets permissions and passwords; adds accounts to appropriate distribution lists; modifies accounts to reflect changes in user positions/duties.

     * Adds new client machines to domain network.

     * Uses network monitoring tools to troubleshoot network related issues.

     * Provides cross-platform support (PCs, tablets, mobile devices, etc.) of email accounts and Office products.

     * Creates user accounts in primary application software for new users; sets permissions and passwords; modifies accounts to reflect changes in user position/duties as directed by management.

     * Performs regular checks of tax record reports across servers to ensure all systems are in balance.

     * Remains on-call as needed in case of network, power, or other outage that affects the Treasurer and Collector systems.

     * Remains updated on current technology and industry changes by participating in educational opportunities and seminars, reading professional publications, and continuing education.

     * Makes decisions as needed concerning matters within standard operating procedures and consistent with supervisor’s vision.

     * Configures and maintains cellular router devices for remote workers/clients; monitors cellular router performance; provides technical support as needed.

     * Installs and maintains security and AV software on computers and laptops, including devices used in the home of teleworkers.   

     * Provides user support for voicemail, email, and internet usage problems; resolves problems or makes the appropriate recommendations.

SECONDARY DUTIES AND RESPONSIBILITIES:

     *  Remains on call to provide end-user support for network and/or connectivity issues as needed.

     * Provides end-user training needed for computer or network use, policies, and procedures.

     * Provides backup to the Network Administrator/Engineer as needed.

     * Performs other related duties as required.

PERSONNEL SUPERVISED: None

WORKING CONDITIONS:  Work is performed in a smoking-restricted office environment. Duties are occasionally performed at various satellite offices, including the homes of teleworkers. The position is required to remain on call to provide system support on a scheduled basis. Occasional training classes are required.

MINIMUM QUALIFICATIONS:

REQUIRED SKILLS, KNOWLEDGE, AND ABILITIES:

     *

          + Considerable knowledge of the concepts, operating systems, software, and hardware of desktop computers.

          + Considerable knowledge of the capabilities and technical requirements of computer hardware and technical support equipment.

          + Considerable knowledge of basic electronic principles, concepts, and technology.

          + Considerable knowledge of the installation and operation requirements of Windows-based software.

          + Good knowledge of the various roles and services of the Windows Server environment.

          + Good knowledge of the design, development, and implementation of an Access database.

          + Good knowledge of Android and iOS operating systems.

          + Ability to identify and correct malfunctions within desktop computer systems and related peripheral hardware.

          + Ability to establish and maintain a detailed record-keeping system.

          + Ability to install and maintain computers, terminals, and related peripheral equipment such as printers, modems, etc.

          + Ability to remain on-call on an occasional basis to provide system support.

          + Ability to install and integrate system upgrades and updates to software and hardware.

          + Ability to build and test CAT6 patch cables as needed.

          + Ability to attend work regularly and reliably. 

          + Skill in the operation of a computer.

PHYSICAL REQUIREMENTS:

     *

          + Digital dexterity is necessary for keyboard operation and equipment installation.

          + Visual acuity is necessary for gathering information from a computer screen and hardware and software installation.

          + Ability to hear and speak sufficiently to orally communicate information in person and by telephone.

          + Ability to lift and carry loads up to 50 pounds.

          + Ability to climb, bend, stoop, crouch, or kneel in the installation of equipment.

EDUCATION AND EXPERIENCE:

Completion of a bachelor’s degree in Computer Engineering, Computer Science, Computer Information Systems, or a related field; considerable experience with the design, maintenance, and administration of network systems or related areas; or any equivalent combination of experience and training which provides the required skills, knowledge, and abilities.