E-Commerce Merchandising Specialist
About the Opportunity
At W.B. Mason, our Merchandising team can best be described in one word – Magnificent. Taking immense pride in cultivating our brand image, vast portfolio of products, dynamic vendor relationships and go-to-market strategy, this role will support in the management of vendor relationships, within the assigned product category of Janitorial & Sanitation supplies (facilities maintenance).
A key stakeholder in digital marketing planning and execution, this role is best described as “the business-side of marketing,” and requires exceptional interpersonal tact, problem solving aptitude and demonstrated time/project management skills.
Reporting to our Corporate Headquarters location in Brockton, MA, this is a hybrid position with a requirement to come onsite at least once a week, or travel as business needs dictate for tradeshows, vendor meetings, etc.
Exciting Benefits of a W.B. Mason Career:
- Blue Cross Blue Shield Health Plans with $0 deductible (in-network) for all plans, with various plan designs to meet you and your family's needs
- Company-paid Cell Phone Plan with unlimited text, talk and data; add a family member for only $55/month per line!
- Superior Dental / Vision coverage, FSAs, free EAP, Company-paid life insurance, 401(k)and more!
About the Company
As the B2B one-stop-shop, W.B. Mason has been delivering workplace essentials to keep businesses running for over 125 years. Originally built on Office Supplies, we’ve expanded to selling and delivering over 100,000 items across 16 categories to help organizations of all shapes and sizes stay stocked with the essentials they rely on every day.
A leader in B2B eCommerce, Supply Chain Management and Distribution, we pride ourselves on our ability to offer innovative, cost effective and customized solutions to an ever-evolving set of business requirements; delivering tens-of-thousands of orders each day in our iconic red and yellow trucks, adorned with the image of our founder, William Betts Mason.
Essential Duties and Responsibilities
- Must be able to come onsite to our Corporate Headquarters location (Brockton, MA) at least once a week, or travel as business needs dictate for tradeshows, vendor meetings, etc.
- Assist in developing and maintaining vendor partnerships, including negotiating key agreement terms, helping to develop programs, and owning day-to-day communications
- Gain a savvy understanding of W.B. Mason’s marketing and reporting tools, and best practices
- Present marketing capabilities to vendors for the purpose of securing marketing support
- Build vendor marketing plans in line with negotiated program terms, and company initiatives
- Utilize relevant analytics, category, competitor, and customer data to support plan building, activity execution, and program negotiation
- Cross-functionally execute all elements of the marketing plans to ensure contract compliance; including, but not limited to promotional item selection, creative influence, pricing
- Maintain new merchandise samples; coordinate process for new brand/new product reviews and assist with new item set-up, both from an operational perspective and online content
- Participate in assortment decision-making with manager and vendors
- Curate a best-in-class website shopping experience within the web categories assigned
- Liaison to purchasing, finance, accounting, sales and operations, responsible for ensuring all vendor-related concerns are addressed fully and in a timely manner
- Assemble vendor purchase data to ensure buying behavior is in-line with budgeted goals
- Assist with developing presentations to senior leadership
- Other duties as assigned
Knowledge, Skills and Abilities
- Attention to detail, deadline-driven and goal- and results-oriented
- Ability to build and maintain productive cross-functional relationships
- Strong written, problem-solving and decision-making skills
- Strong business acumen and analytical skills, particularly using data sets to problem solve, with a strong ability to achieve results
- Ability to communicate effectively with all levels inside the organization and within the vendor community via phone, email, video conferencing and in-person interactions
- Exceptional computer skills, including proficiency in Microsoft Excel
- Strong grasp of business math
Education and/or Experience
- Bachelor’s degree required
- 1-2 years prior experience in retail category management, merchandising, buying, planning and allocation, marketing or a related field
Minimum Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, walk, speak and hear. The employee is frequently required to sit. The employee is frequently required to use hands and fingers for data entry. The employee must regularly lift and/or move up to 25 pounds. The Employer retains the right to change or assign other duties to this position.
W.B. Mason Company, Inc. will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified individuals with disabilities. Applicants who require a reasonable accommodation for any part of the application or hiring process may contact us at ADAassistance@wbmason.com.
We value and encourage diversity – all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis protected by federal, state or local law. W.B. Mason is an E-Verify Employer in the United States.