Spa Scheduler/Client Coordinator

Spa Scheduler & Administrative Assistant

Lashlette | Brentwood, Los Angeles

Lashlette is a refined beauty studio specializing in elevated lash, brow, and skin services. We are seeking a proactive, polished, and detail-oriented Spa Scheduler & Administrative Assistant who genuinely cares about client experience and takes initiative to support both guests and the team.

This role is ideal for someone who anticipates needs, communicates thoughtfully, and feels confident guiding clients through service and product options with warmth and clarity—while maintaining impeccable etiquette and discretion when working with an affluent, privacy-minded clientele.

Responsibilities

Manage and optimize the daily appointment schedule with intention and accuracy

Take initiative to fill open appointment times and support overall booking flow

Assist clients with booking, rescheduling, and service selection

Provide thoughtful consultations to help clients choose the right services and products

Educate clients on Lashlette offerings, care recommendations, and retail products

Deliver exceptional customer service via phone, text, email, and in person

Support front desk and administrative operations

Maintain detailed, accurate client notes and scheduling records

Assist with maintaining the spa aesthetic, ensuring the space remains calm, organized, and presentation-ready throughout the day

Communicate clearly with artists and management to ensure seamless days

Uphold Lashlette’s standards of discretion, professionalism, and luxury hospitality

Qualifications:

Customer service experience required (spa, beauty, wellness, luxury retail, or hospitality preferred)

Demonstrated etiquette, professionalism, and comfort serving an affluent clientele

Strong sense of visual order, cleanliness, and attention to detail

Comfortable speaking with clients about services, pricing, and products

Strong organizational and scheduling skills

Proactive, solution-oriented, and self-directed

Calm, polished communication style

Tech-savvy (Square, scheduling software, iPads a plus)

What We Offer

A calm, beautiful, and respectful work environment

Supportive leadership and professional team culture

Opportunity to grow within a luxury beauty brand

Competitive hourly pay based on experience

Location: Brentwood, Los Angeles
Schedule: Tuesday–Saturday | Part-time or Full-time