Sales Intern
Box Office & Ticket Sales Intern
Department: Ticketing & Revenue Operations
Reports To: Sales Department
Duration: Seasonal
Compensation: Paid or Academic Credit
Position Summary:
The Box Office & Ticket Sales Intern plays a key operational and customer-facing role within the club’s ticketing and revenue operations. This position supports walk-up sales, account management, group sales outreach, and game-day ticket booth execution.
Key Responsibilities:
- Assist with walk-up and advance ticket transactions using the team’s POS/ticketing system
- Support will-call distribution, season ticket pickup, and digital ticket troubleshooting
- Provide customer service related to seat options, pricing, group packages, and accessibility needs
- Participate in outbound sales campaigns (email, phone, and onsite outreach)
- Update ticketing records, sales logs, and tracking reports
- Assist with group reservations, youth leagues, corporate packages, and community ticket programs
- Conduct basic market research on potential ticket buyer segments
- Help manage game-day ticket booth operations to ensure efficient flow and positive guest experience
Preferred Qualifications:
- Strong customer service and communication skills
- Interest in sports sales, ticketing, or customer experience
- Comfortable in a fast-paced, public-facing environment
- Accuracy in data entry and transaction handling