Water Meter Reader

Essential Job Functions

Locates and reads residential and commercial water meters; records readings and enters information into a handheld computer.
Reports leaks or malfunctions requiring repairs to meters, meter boxes, and water lines.
Reports unusual circumstances at water meters; enters work codes into a handheld computer.
Pumps water, digs dirt, and removes mud from meter boxes.
Lifts meter boxes and manhole covers when necessary.
Turns water on and off. Writes work orders, requests, and daily production reports.
Uses a laptop computer to read automated meters as required.
Re-checks meter readings to ensure accuracy and reliability.
Operates and maintains an assigned vehicle.
Performs other related duties as assigned.

 

Minimum Qualifications

Requires a High School Diploma or GED equivalent, with less than one year of customer service experience with
meter reading preferably in a public works area such as electricity, gas, cable, phone, or water service utility; or
any equivalent combination of education, training, and experience.

Must possess and maintain a valid state driver's license with an acceptable driving history.
 

Additional Information

Knowledge of city streets and geography.
Knowledge of job-related computer software and hardware.
Knowledge of water meter operation.
Skill in the operation of job-related vehicles and equipment.
Skill in public and interpersonal relations.
Skill in oral and written communication.

Minimum Standards
SUPERVISORY CONTROLS: Work is performed under the close supervision of the Water & Sewer Supervisor.
The supervisor spot-checks completed work for compliance with instructions and established procedures,
accuracy, and the nature and propriety of the final results.
GUIDELINES: Guidelines include city rules and regulations, safety guidelines, vehicle operating procedures, and
computer operating procedures. These guidelines are generally clear and specific, but may require some
interpretation in application.
COMPLEXITY: The work consists of related meter reading duties. Regular and repetitive tasks, processes, or
operations requiring the selection and execution of actions based on defined procedures. Inclement weather
conditions and field hazards contribute to the complexity of the position.
SCOPE AND EFFECT: The purpose of this position is to participate in the reading of water meters. Supportive,
informational, recording, or other services to assist others in producing correct and effective results; minor
consequences. Success in this position contributes to the accuracy of utility billing.
PERSONAL CONTACTS: Regular contact within the department, periodic contact with other departments,
outside agencies, and the general public. Contacts are typically with co-workers, customers, and members of the
general public.
PURPOSE OF CONTACTS: Contacts are typically to give or exchange information, provide services, and resolve
problems.
PHYSICAL DEMANDS: The work is typically performed while sitting at a desk or table or while intermittently
sitting, standing, walking, bending, crouching, or stooping. The employee frequently lifts light and heavy objects,
climbs ladders, and uses tools or equipment requiring a high degree of dexterity. This is light work requiring the
exertion of up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and a negligible amount
of force constantly to move objects.
WORK ENVIRONMENT: The work is typically performed in an office and outdoors, where the employee may be
exposed to noise, dust, dirt, grease, machinery with moving parts, and occasional cold or inclement weather.
Involves regular exposure to one or more disagreeable elements (heat, fumes, cold, vibration, or wetness);
frequent exposure to hazards where lost-time accidents are definitely possible.
SUPERVISORY AND MANAGEMENT RESPONSIBILITY: None