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Front Desk Receptionist

Job Posting: Front Desk Receptionist
Location: Hagerstown, MD
Position: Full-Time
Department: Dermatology Office

About Us:
We are a growing dermatology office in Hagerstown, MD, dedicated to providing high-quality care to our patients. We are currently seeking a friendly, reliable, and detail-oriented Front Desk Receptionist to join our team. If you enjoy working in a fast-paced environment and are passionate about providing excellent customer service, we encourage you to apply!

Responsibilities:

  • Greet and check in patients as they arrive at the office
  • Answer phone calls, schedule appointments, and confirm patient information
  • Process patient insurance information and collect payments
  • Maintain a clean and welcoming reception area
  • Assist patients with forms and inquiries
  • Ensure patient files are organized and up to date
  • Collaborate with medical staff to ensure a smooth patient experience

Qualifications:

  • Previous experience in a receptionist or customer service role preferred but not required
  • Strong communication and interpersonal skills
  • Detail-oriented with the ability to multitask
  • Proficient in using office equipment and software (e.g., scheduling software, phones, fax, etc.)
  • Ability to maintain patient confidentiality and comply with HIPAA regulations
  • Positive attitude and team player!

Benefits:

  • Competitive salary
  • Health benefits
  • Paid time off
  • Friendly and supportive work environment
  • Opportunity for growth and advancement

How to Apply:
If you are ready to be part of a great team and provide exceptional service to our patients, we would love to hear from you! Please submit your application via Handshake or email lexi.wittstadt@wellave.com!