Mental Health Virtual Assistant

Location: Fully Remote – Applicants must reside in PA, VA, MD, SC, FL, WY, WA, TX, TN, SD, NV, or AK.
Hours: 30 hours/week (Full-Time) | M–F, 9 AM–5 PM ET

About Move Forward Virtual Assistants
Move Forward Virtual Assistants (MFVA) is redefining how mental health practices operate.
We’re a woman-owned, women-led, values-driven company on a mission to expand access to mental health care by supporting the providers who deliver it.

We partner with private therapy and psychiatry practices across the U.S., handling administrative, billing, and client support tasks so clinicians can focus on care.
We believe in work–life integration, compassionate leadership, and purpose-driven excellence — not hustle culture.

About the Role

As a Mental Health Virtual Assistant (VA), you’ll be the administrative heartbeat of multiple mental health practices.
You’ll manage daily operations, client communication, and scheduling — blending empathy, precision, and professionalism to create seamless client experiences.

Core Responsibilities

Manage scheduling, communication, and coordination for therapy and psychiatry practices

Handle insurance verification, billing follow-up, and superbills

Maintain documentation within EHR systems (SimplePractice, TherapyNotes, TheraNest, Jane, etc.)

Support clinicians with inbox management, forms, and workflow optimization

Uphold HIPAA compliance and confidentiality at all times

Proactively identify and solve operational challenges
 

What We’re Looking For

Administrative or billing experience in a mental health, medical, or behavioral health setting

Exceptional written and verbal communication

Strong attention to detail and professional standards

Tech-savvy with Google Workspace, EHRs, CRMs, Zoom, Aircall, or Spruce

Calm under pressure and solution-oriented

Organized, self-motivated, and proactive

Reliable home office with high-speed internet

Flexible and adaptable — no two days look the same
 

Why Join MFVA

30-hour work week for sustainable productivity

$23/hour ($35,880/year) after certification

Paid MHAP™ Certification (Mental Health Administrative Professional)

4 weeks paid time off, plus dental, vision, retirement, and disability

Fully remote, inclusive, and growth-oriented team

Training period: $18/hour for 4–8 weeks (fully paid)

Our Culture

We are proudly:
Feminist & mission-driven
LGBTQIA+ allies
Anti-racist & pro-reproductive rights
Transparent, inclusive & collaborative

We hire people who want to make an impact — not just collect a paycheck.

Read more about us on our Website: moveforwardvirtualassistants.com