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Training Officer/Assistant Store Manager (OPT Welcome!)

Real Fruit Bubble Tea Inc.
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Founded in Toronto, Real Fruit Bubble Tea has been committed to making fresh fruit drinks healthy and accessible for anyone to enjoy since 2002. We have 137 locations across Canada and USA. As a rapidly expanding business, we want you to join our team and grow with us! There is huge potential for growth, and we welcome anyone who is up to a challenging yet rewarding journey!

 

Position Description

Reporting to the Training Manager, the Training Officer/Assistant Store Manager is responsible for planning and executing training and development programs to motivate employees and help them achieve their potential within the company. This role works closely with the Training Department to implement programs that align with RFBT’s operational standards, projected growth, and company philosophy. Additionally, the Training Officer/Assistant Store Manager will work in-store on a weekly basis to support both training initiatives and daily operations, ensuring consistent execution of company standards across locations.

 

Expectations of the Successful Candidate

  • New graduates are welcome!
  • No previous work experience is required, training will be provided.
  • Excellent communication skills (written and verbal) and interpersonal skills.
  • Effective time management, decision-making, and problem-solving skills with a meticulous attention to detail.
  • Strong ability in working with Microsoft Office suite applications.
  • Strong multitasking skills and ability to perform tasks effectively under pressure.
  • High level of organizational capabilities.
  • Provide strong support to the Store Manager in ensuring smooth operations.

 

Duties and Responsibilities

  • Assist in daily store operations, including prepping ingredients, making beverages, and maintaining cleanliness.
  • Support store manager with staff supervision, ensuring smooth operations and excellent customer service.
  • Manage inventory, stock levels, and order supplies to keep the store running efficiently.
  • Design and implement RFBT’s training programs, including identifying course content, delivery methods, and required personnel.
  • Monitor employees to ensure adherence to training manuals, SOPs, and company standards.
  • Collaborate with the Training Manager and business leads to ensure training programs align with operational needs and company growth.
  • Oversee the logistics and execution of ongoing training sessions and quality control processes to maintain consistent training standards.

 

Job Type: Part-time & Full-time