Amusement Park Management Intern

Summary

If you want to learn operations, people skills, and business leadership, this is the opportunity for you! This position offers the most unique, fun yet demanding, and rewarding atmosphere in which a student could spend their summer. This is a position that will assist department managers in all aspects of operations in the Food & Beverage department of an amusement park. This position involves the execution and management of a department of over 300 employees and 40 outlets that exceed $7M in sales. The student will have the opportunity to develop and extend leadership, communication, and management skills through extensive contact with department heads, supervisors, employees, and guests.  This position involves quickly developing the experience, competence, and confidence to oversee the entire department.

It is difficult to describe all the challenges that the student will solve during the summer and all the benefits from which they will derive. Every student that has served as an intern has experienced both tremendous personal and professional growth.

Roles & Responsibilities

 • Oversee department of over 300 employees, 40 outlets and $7M+ in sales 

• Develop the knowledge, experience, judgement, and confidence to perform the duties of the Food & Beverage Manager

• Provide support for all aspects of the Foods department

• Participate in all aspects of food and beverage preparation and sales during peak times

• Assist with new employee training and orientation

• Assist with payroll functions including time cards accuracy and tip allocations

• Develop rapport with new and returning managers, employees, and international students

• Connect with supervisors to provide daily management, personnel, and operational support

• Complete daily documentation, including daily schedules, checklists, time/temperature logs, tracking forms, and employee records

• Assist with and take responsibility for scheduling 300+ employees

• Identify new opportunities for improving sales and marketing

• Assist with point-of-sale maintenance, including database programming and troubleshooting 

• Regulatory compliance and standards enforcement, including Labor Department regulations and food safety practices

• Participate in and conduct weekly department planning meetings 

• Work directly with department heads to accomplish tasks

• Assist in planning, preparing, and executing special events such as Oktoberfest and Phantom Fall Fest

• Participate in social activities with over one hundred international college students

• Assist in resolving any interpersonal conflict among staff members 

• Develop and exercise appropriate discretion and judgement in dealing with employee matters

• Prepare and deliver performance reviews

Skills/Qualifications:

• Ability to work in fast paced environment and handle stress

• Confident when troubleshooting and problem solving

• Strong belief in yourself, your abilities, and your perseverance

• Fast, intuitive learner

• Excellent listening skills

• Be on feet for long periods; walk several miles a day

• Effective verbal and written communication skills

• Past customer service experience

• Experience using point-of-sales systems

• Experience serving in a position of leadership 

• Able to work outside in all summer weather conditions

• Independent, resourceful worker

• Prepared to work weekends and holidays

• Lift and carry up to 50lbs

Majors: Business Management; Hospitality Management; Event Management; General Business; Finance; Management; Marketing; any major that deals with people or leadership.

Duration: Full-time from end of spring semester to beginning of fall semester.  Schedule-friendly hours available during the months of April, May, September, and October. This position has the ability to extend April-October.

Details:

• $16.00/hour

• Employee Paid Housing available

• Five days a week 

• Ability to work 40+ hours a week if desired, no time-and-a-half

• Uniforms provided

• Employee enjoys free season pass benefits

• Discounted meals when working

• Qualify for complimentary tickets

• Access to discounted Friends & Family tickets