AT&T Representative
About Us:
Midspire Inc. is a vibrant sales and marketing firm that specializes in providing customized communication solutions. As an AT&T-approved partner, we provide local companies with state-of-the-art internet, wireless, and tech services that promote productivity and expansion.
About the Role:
As an AT&T Representative, you will be the face of AT&T's business solutions. You will work with local companies to learn about their communication needs and make sure they get the services they need. This job requires both in-person and online interactions, which gives clients a full range of options for how to be engaged.
Key Responsibilities of an AT&T Representative:
- Establish and preserve connections with nearby companies to learn about their communication requirements.
- Reach and exceed sales targets, assist in business growth, and work closely with the sales team.
- Ensure that customers choose the best options for their needs by providing customized AT&T services, such as home, internet, and Wireless solutions.
- Provide exceptional customer service by promptly addressing concerns and responding to inquiries.
- Help oversee customer satisfaction, facilitate plan modifications, and manage client accounts.
AT&T Representative Qualifications:
- While not necessary, prior sales, customer service, or account management experience is preferred.
- Excellent written and verbal communication skills.
- The capacity to listen to client concerns and offer workable answers.
- Knowledge of CRM software and fundamental computer programs.
- The ability to meet and surpass sales targets in a fast-paced environment.