Overnight Family Advocates

Family Advocate

YPLP Advocates are key members of a supportive, trauma-informed team that works directly with teen parents and their children in a residential setting. Each Advocate manages a caseload of up to four families, helping them achieve treatment goals through consistent support, advocacy, and structured guidance. The ideal candidate is patient, empathetic, detail-focused, and skilled at finding solutions to challenges.

This role is 75% documentation and case coordination, with the remainder focused on safety, daily engagement, and creating a stable, nurturing environment. Advocates must be able to build healthy relationships, respond to crises, and maintain a strong sense of structure and accountability. We are looking for two candidates to work the following schedule: Sunday through Thursday, 11PM- 7AM.

Core Responsibilities

• Case Management: Complete intakes, assessments, weekly meetings, goal tracking, treatment plans, and referrals for assigned families.
• Documentation: Maintain accurate records (progress notes, communication logs, incident reports, medication logs, etc.).
• Safety & Supervision: Ensure resident and facility safety at all times; lead structured activities and enforce program rules.
• Crisis Response: Intervene using trauma-informed strategies and report concerns promptly.
• Daily Support: Transport residents, assist with chores, supervise childcare, and encourage life skills development.
• Relationship Building: Engage families with respect, compassion, and consistency while supporting transitional care and aftercare planning.
• Facility Oversight: Conduct room searches, fire drills, and random drug tests; clean and maintain shared spaces.
• Collaboration: Communicate effectively with team members, supervisors, and external collaterals.
• Medication Administration: Follow all MAP guidelines for safe, documented medication distribution.
• Training & Compliance: Attend required trainings and help onboard new staff when needed.

Overnight Shift Duties

• Conduct hourly bed checks and safety rounds
• Clean and restock the facility
• Provide morning transportation
• Must remain fully awake and alert throughout shift

Qualifications & Competencies

• Required: High School Diploma and experience working with youth in a residential or similar setting.
• Preferred: Some college or a bachelor’s degree.
• Strong communication, organization, flexibility, and professionalism are essential.
• Must build healthy, positive relationships with youth and support a trauma-informed, inclusive environment.
• Valid driver’s license and clean driving record required; must use personal vehicle when agency transport isn’t available.
• Commitment to Centerboard’s values of culture and belonging is expected.

Training & Compliance

• Must complete and maintain certifications in:
  • CPR/First Aid, Trauma-Informed Care, Behavior Management (CPS), Protective Intervention, Medication Administration, HIPAA, OSHA, Ethics, and Culture & Belonging.
• Ongoing participation in refresher trainings is required to stay compliant and skilled.
• Ability to prioritize, stay organized, and adapt in a fast-paced, changing environment is key.