Office Assistant (Bilingual English & Chinese)
Who we are:
Paramount Logistics is a licensed/US DOT certified Motor Carrier. We are affiliated with all major logistics entities, such as Steamship Lines, Long Beach and Los Angeles harbors, and CFS facilities. We offer full import & export drayage transportation solutions for containerized cargo arriving to or departing from Los Angeles & Long Beach ports.
Daily duties:
- Receive A/N and delivery order with data entry
- Track shipment from SSL & Terminal on releasing status, and CBP exam if any
- Provide shipment updates to the customer - shipper and consignee
- Coordinate with dispatcher and receiver to arrange the delivery, with troubleshooting issues in a timely manner
- Prepare and review freight invoice with proper documents
- Process incoming and outgoing shipments
- Communicate with customers while providing exceptional customer service
- Request quotations for shipments, schedule trucking deliveries
- Keep accurate shipment records
- Utilize own research, relationships, experience, problem-solving, and analytical skills to bring in potential customers
- Other duties assigned by team leader
Requirements:
- Basic computer skills (E-mail, Web browsing, Microsoft Outlook, Excel and Word)
- Fluency in English (Verbal & Written), Chinese (Mandarin/Cantonese) is a plus
- Excellent customer service with troubleshooting ability
- Minimum 1 year office experience
Job Type: Full-time
Salary: $42,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Schedule:
- 8 hour shift
- Monday to Friday 8:00AM-5:00PM
- In-person
Supplemental pay types:
- Bonus opportunities
- Commission pay
Education:
- Associate (Preferred)
Language:
- Chinese (Preferred)