Client Service Associate

Responsibilities

• Open and close accounts, coordinate cashiering and securities movement, and account maintenance with custodians. 
• Update client service systems such as CRM, Performance systems, and other investment-related systems. 
• Timely preparation of all account related documentation, alternative investment paperwork, required approvals, and the collection of legal and tax documents.
• Communicate regularly with team members on the status of operational tasks.
• Run scheduled and ad hoc reports maintaining data hygiene.
• Stay current on changes to operational processes and procedures, including internal, custodial and vendors.
• Provide timely communication of updates, changes, and notifications.
• Maintain client electronic files in accordance with compliance regulatory requirements.
• Comply with all regulatory requirements and Compliance Manual.
• Assists in training of other team members when requested.

Skill Requirements

• Client-oriented focus with ability to excel in a fast-paced, changing environment 
• Highly organized: strong attention to detail, excellent follow-through required, proven ability to multi-task and manage multiple projects.
• Demonstrated analytical and problem-solving abilities with ability to make decisions.
• High learning agility.
• Manage execution.
• Excellent oral and written communication and presentation skills.
• Strong proficiency in Microsoft Tools – Word, Excel, and PowerPoint.
• Team player with good interpersonal skills and ability to work collaboratively across functions

Education/Experience Requirements

• Bachelor’s degree in finance, accounting or economics preferred 
• 1-2 years of client service experience in the financial service industry