You are viewing a preview of this job. Log in or register to view more details about this job.
Email

Job Description and Duties

 

Are you excited to start a career with a dynamic State Agency? Do you have a talent for performing efficiently in a fast-paced environment? Do you enjoy flexibility and learning new things? Then look no further and apply NOW. The Labor Commissioner's Office is comprised of exceptional individuals just like YOU, who contribute to our Agency's goals and success. We celebrate diversity and inclusion, and we are committed to providing guidance, encouragement, and support to our team members to enrich their work and our ability to combat wage theft and put earned wages into the pockets of California workers.

The Public Information Unit (PIU) is the subject matter expert in various Labor Commissioner’s Office (LCO) program areas to interview and provide dedicated consultation services to the public on the phone or in-person (walk-in assistance or appointments) at a local district office regarding newly filed claims, applications and/or reports of labor law violations. The Public Information Unit prepares and completes referrals and recommendations to the relevant program area to further process the claim, complaint, report or application filed. The Public Information Unit also coordinates and leads intake workshops or clinics.

Under the supervision of a Deputy Labor Commissioner III (Senior Deputy) or designee, the incumbent conducts intake consultation assessments with the public for various programs within the Labor Commissioner’s Office (LCO). The incumbent’s role is crucial in the initial stages of public engagement during the intake process to ensure a smooth transition for those seeking guidance and assistance on submitting claims, complaints, applications, and/or reports filed by the public. The incumbent will develop and prepare documented referrals to other units, educate the public on labor laws, and apply theories to assess violations on the liable employers in various claim and report processing.
 

Duty Statement: https://www.calcareers.ca.gov/CalHrPublic/FileDownload.aspx?aid=30237841&name=ProposedDutyStatement-LCRLosAngeles.pdf

Positions https://calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=502082

https://calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=502061

https://calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=502111

https://calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=502116

https://calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=502128

https://calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=502140

https://calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=502117

https://calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=502149

https://calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=502302

https://calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=502330

Special Requirements- Each position may have a Different Special Requirement

  • The position(s) require(s) may or may not require you to be fluency in the Spanish language. If the State of California does not have a current record documenting your fluency in this language, you will be required to successfully pass an approved language fluency test prior to being hired.

A Statement of Qualifications (SOQ) is required. As part of the required application packet, interested applicants must submit an SOQ with their application. The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing. SOQ must be typed and be no more than 1 page in length. Resumes and/or cover letters DO NOT take the place of the SOQ. Applications received without an SOQ that do not include a response to the questions below will not receive further consideration and will be excluded from the hiring process. Please provide a response to the following SOQ:

 

1) This is a bilingual position. Can you describe a time when you used your Spanish language skills to assist a member of the public?

 

2) What was the specific situation, and what was the outcome of your assistance?

 

 Benefit information can be found on the CalHR website and the CalPERS website.
 

Final Filing Date: 1/9/2026