AT&T Sales Associate

We are a leading business consulting firm in Newport News. We aim to create and execute premium business development and sales campaigns that consistently increase brand awareness, visibility, and reach in new markets. We have partnered with one of the largest telecommunications companies in the nation, AT&T, to aid their expansion efforts and increase their customer base. The AT&T Sales Associate will be responsible for executing these sales campaigns, providing outstanding customer service, driving sales, and enhancing the company’s visibility. 
 

The  AT&T Sales Associate position provides you with the opportunity to learn sales strategies, product knowledge, and outstanding business development on behalf of some of the most prominent telecommunications brands in the nation. We take a hands-on approach to training and development, ensuring all of our AT&T Sales Associates have developed the necessary skills to succeed! 

The main responsibilities of the AT&T Sales Associate:

• Meet with prospective customers directly, identifying opportunities to present AT&T services and providing a seamless experience from initial contact to finalizing the sales process.
• Accurately provide information on AT&T’s products and services, tailoring your approach based on the customer's needs.
• Identify opportunities to upsell and cross sell AT&T’s products and services to different customer segments. 
• Use negotiation techniques to close sales opportunities, increasing sales revenue and expanding the customer base. 
• Be the main point of contact for our company, building and maintaining strong customer relationships.
• Coordinate and cross-train with other AT&T Sales Associates to ensure knowledge-sharing and skill development, and a positive customer service experience.
• Identify opportunities to upsell, showcase negotiation skills and communication skills, striving for customer service satisfaction and long-term retention. 
   

Requirements for the AT&T Sales Associate:

• A high school diploma or equivalent certification is required for this position.
• 0-2 years of previous experience in a customer-facing role, such as customer service, sales, retail sales, or customer relationship management, is preferred but not required. 
• Active listener, carefully listening to customers' concerns, and understanding their needs. 
• Approachable, positive, and empathetic, creating relationships based on trust.
• Comfortable with multitasking, managing multiple accounts, and responsibilities efficiently. 
• Self-starter, motivated by personal and professional growth, always seeking opportunities to learn and improve.
• Thrives in delivering solutions to customers' needs, resolving issues, and ensuring satisfaction every step of the way.