Constituent Services Advocate

The office of a New York City Council Member is looking to hire a Constituent Services Advocate to conduct outreach, casework and foster community relationships in District 11, Bronx. 

SALARY RANGE:

$59,000 to $63,000

KEY RESPONSIBILITIES:

Responsibilities include, but are not limited to:     

•  Answering and directing phone calls, drafting and sending emails and letters, and fielding in-person visits from constituents seeking services and support.
• Maintaining log of casework.
• Outreach and coordination with government agencies, elected officials, non-profits, civic groups and other community stakeholders.
• Planning and attending community events and meetings.
• Staffing Council Member public events.

QUALIFICATIONS:

• Excellent verbal and written communication skills.
• Must be highly organized and detail-oriented.
• Fluency in Spanish, Arabic or Bengali highly preferred.
• Interest in local government and city issues and/or previous experience in government or political campaigns preferred.
• A valid New York State driver’s license and access to reliable transportation preferred.

ADDITIONAL INFORMATION:

New York City residency required within 90 days of appointment.

For eligible employees, health, dental and vision insurance coverage are offered upon hire. Retirement plans also available.

The New York City Council makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact EEOOfficer@council.nyc.gov.

HOW TO APPLY:

Qualified candidates should forward their resume and a cover letter, with the subject line to:

YOUR FULL NAME – Constituent Services Advocate

E-MAIL:      jklaus@council.nyc.gov      

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.

The New York City Council is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.