Associate Technical Consultant

Appian's Customer Success team is committed to achieving great customer outcomes. We deliver mission-critical business impact fast, and are directly responsible for partnering with our customers to bring their best ideas to life. Joining the Customer Success team will provide you with the support and growth you need to strengthen and evolve your skills within the consulting field.

As an Appian Associate Consultant, you’ll build and deploy web-based applications using the Appian platform to support our customers’ business needs. You’ll become an expert on our software - from implementing the first business process management application to scaling a program across the enterprise, you will bring our process automation platform to life for our clients. Along the way, you’ll also gain hands-on experience across the full project life cycle, learning how to define requirements, launch new data models, build APIs and integrations, and collaborate directly with business users and technical teams. This role gives you the opportunity to learn, grow, and develop the skills to become a trusted advisor who drives lasting digital transformation for our customers.

This role is based at our HQ in McLean, VA. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 4 - 5 days per week to foster that culture, ensure we thrive through shared ideas and teamwork, and maximize opportunities to connect with the exceptional people across Appian. While working in-person with customers is our main priority, we also believe the office environment enables more opportunities to celebrate wins, collaborate effectively, and build strong relationships across teams.

This role may involve work within the Public Sector and requires willingness to obtain a government-sponsored clearance and uphold the responsibilities to do so.

To be successful in this role, you need:

The ability to leverage experience in a range of critical process improvement disciplines, including business process management, knowledge management, personalization, business intelligence, and application integration

The skill set and experience to construct, implement, and deploy process-centric business process management solutions using the Appian platform

The ability to analyze a client’s business strategy and processes, to then develop technical solutions to support them

The desire to use a design thinking approach for prototyping and modeling business processes

A solid foundation of, or passion for, technology

Basic Qualifications:

B.S. or M.S. in Engineering, Computer Science, Economics, Math, or equivalent background

Experience with relational databases (Oracle, SQL, etc.) and cloud technologies preferred

Strong verbal and written communication skills

Willingness to travel; 20% requirement to support customer engagement