Student Receptionist - Office Assistant
The Student Receptionist is responsible for providing assistance to students, staff and faculty in person, over the phone and by email. Responsible for completing major change paperwork for students. Adhere to FERPA confidentiality requirements, and perform other clerical tasks as needed.
Work Study is preferred but not required to apply.
Duties and Responsibilities:
- Greet individuals when they arrive to the office
- Check in students in for advising appointments or assist them with services and resources available in the Student Success Department.
- Complete major and minor change requests on the computer using the University system.
- Adhere to established protocols and steps for tasks to ensure consistency and accuracy
- Ability to adhere to FERPA policy and maintain confidentiality.
- Assist staff with general duties and functions of the office (word processing, answering phones, copying, etc.).
Qualifications:
- Ability to deal with a diverse population in a positive and friendly manner.
- Strong communication and listening skills with a positive, friendly, and enthusiastic demeanor.
- Highly efficient in data entry, with a strong focus on attention to detail.
- Ability to handle sensitive, confidential information and maintain confidentiality.
- Knowledge of and familiarity with Google Suite and various computer applications.
- Good organizational and multi-tasking abilities.
- Be free of academic and/or disciplinary probation and maintain a cumulative GPA of 2.0 or higher while employed.
Our daily office work hours are 8 AM - 5 PM in the fall and winter and summer hours are 7:30 AM - 4 PM.