Cultural Resources & Volunteer Programs Intern-Central Office

This internship supports a shared initiative between the Cultural Resources Unit and the Volunteer & Community Involvement Unit. The intern will assist with strengthening public engagement in historical and cultural resource stewardship through the Time Travelers volunteer program, while also supporting data integrity, reporting, and outreach functions in the statewide Galaxy Digital volunteer management system. The role is ideal for a student interested in cultural resources, public history, volunteer coordination, community engagement, or nonprofit/parks administration.

Interns will also participate in intern-wide professional development activities and experiential learning opportunities that may require them to be off-site or away from their placement. Each intern will complete a personalized “demonstration of learning” project. At the conclusion of the internship, all interns will present their projects during a poster session for peers and Delaware State Parks staff.

Key Responsibilities

Time Travelers Volunteer Program

• Review the current Time Travelers program structure, materials, and volunteer workflows.
• Identify gaps, inconsistencies, and opportunities to strengthen volunteer engagement and program clarity.
• Propose revisions to documents, onboarding tools, communications, and processes.
• Assist in coordinating Time Travelers activities, including tracking assignments, updating materials, and communicating with site leads.
• Develop recommendations for long-term program improvement based on research and best practices in volunteer engagement.

Galaxy Digital Volunteer Management System

• Support maintenance of the volunteer database, including data cleanup, organization, and accuracy checks.
• Assist with posting opportunities, managing events, and improving tagging, categorization, and reporting workflows.
• Analyze trends in volunteer participation and help develop data-driven outreach strategies.
• Draft or update user guidance documents for staff and volunteers as needed.

Desired Skills & Qualities

• Strong writing and editing skills, with the ability to synthesize information clearly.
• Detail-oriented, organized, and able to manage multiple tasks across two program areas.
• Comfort with digital platforms, databases, or CRM-style systems (training provided).
• Interest in cultural resources, public history, or volunteer engagement.
• Professionalism, curiosity, and willingness to provide thoughtful suggestions.

Learning Outcomes
By the end of the internship, the intern will:

• Gain experience in program review and improvement within a cultural resource context.
• Build skills in volunteer management systems, data interpretation, and outreach.
• Develop cross-team coordination skills within a state agency environment.