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Deal Desk Analyst - Part Time

Qualtrics
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Deal Desk Analyst
 

Why We Have This Role
 

The Deal Support team is a really exciting and unique opportunity where you’re working closely with our salespeople, to keep them free to do what they do best - sales. 
The Deal Desk supports Sales working with Sales Operations, Product Management, Legal, and Finance leadership to deliver analytical solutions and pricing models to meet business objectives. You will help manage and improve Qualtrics’ pricing structures, capabilities, and policies based on insights from internal and external sources including, statistical models (e.g., Conjoint, MaxDiff, etc.), competitive dynamics, market trends, customer research, and cost information.

How You’ll Find Success

  • Have a customer-first mentality
  • Effectively collaborate with cross-functional teams including Sales, Finance, Legal, and Operations.
  • Ability to analyze and interpret deal-related information, identify growth opportunities, and develop pricing strategies will contribute significantly to our revenue growth objectives.
  • Demonstrated agility and adaptability by quickly adjusting to changes in pricing strategy, market conditions, or organizational priorities while maintaining a focus on achieving team objectives.
  • Leveraging data-driven insights to present compelling recommendations and justifications for pricing adjustments, fostering buy-in from stakeholders and enhancing the decision-making process

How You’ll Grow

  • Evolving our processes and enhancing our individual team member’s skill sets. We facilitate thi
  • Constantly training and learning for development opportunities as well as cross-functional projects to build our skillsets.

Things You’ll Do

  • Act as a Sales-facing subject matter expert on process, policy, and pricing/packaging related matters
  • Assist Sales teams in building and positioning complex orders, which involves acting as the liaison between Sales and key partners involved in the deal structuring process (e.g. Sales Operations, Accounting, Finance, Legal, Order Management, Product Marketing, etc.)
  • Be responsible for the day-to-day quote and pricing approval, Analyze pricing, discounting, and margin data.
  • Partner with Sales to ensure opportunities are properly built and tracked in Salesforce including stage, probability, booking amount, and various other required fields.
  • Capture and operationalize feedback from Qualtrics sales teams about the effectiveness of pricing and packaging and provide actionable guidance on areas of opportunity and improvement.
  • AidSales with constructingQuotes, Rate Cards, and Enterprise Licensing Agreements, maintain an agreed upon SLA on deal turnaround times.

What We’re Looking For On Your Resume

  • 1-2 years of experience in deal desk, finance, or sales operations roles
  • Undergraduate degree in Business, Finance, Marketing, Economics, Strategy, Statistics or other relevant majors
  • Strong analytical and quantitative skills, with the ability to interpret large, complex data
  • Working knowledge of Sales organizations, Sales quotas, and CRM platforms (i.e. Salesforce.com)
  • Detail-oriented with strong organizational skills to manage multiple concurrent deals
  • Experience delivering against multiple priorities at the same time along with strong attention to detail, planning and the ability to work in a dynamic environment.

What You Should Know About This Team

  • Our Deal Desk team is a dynamic and high-performing group that plays a critical role in driving revenue growth.
  • We have a highly collaborative work environment where we strive to make each day interesting, fun and fulfilling.
  • Our diverse global team has people located throughout the world with different work and educational experiences, and we love to learn from each other.

Our Team’s Favorite Perks and Benefits

  • Workspaces: We have quiet spaces to take a call or for deep thinking, and other spaces dedicated to collaboration.
  • Commuter Benefits: We offer a generous monthly allowance to be used for transportation and to help you commute to the office.
  • Wellness Reimbursement: This can be put toward wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.
  • Q Mentor Program: Looking to grow in your career? Get matched with a mentor inside Qualtrics to get meaningful coaching from someone outside your team.