Administrative Assistant (Entry-Level)

Company Overview

Greater New York Hospital Association (GNYHA) is a trade association located in New York City representing more than 200 hospitals, health systems, and continuing care facilities in New York State, New Jersey, Connecticut, and Rhode Island.

GNYHA is a dynamic, constantly evolving center for health care advocacy and expertise, but our core mission—helping hospitals deliver the finest patient care in the most cost-effective way—never changes. GNYHA’s advocacy takes many forms, from representing our members’ interest at the Federal and State governments to working alongside them to improve quality and patient safety.

Job Summary

The Administrative Assistant supports three VPs in the Finance, Economics, Surveys and Outcomes Research Department, and additional team members as needed. This position requires excellent organizational skills, the ability to manage schedules and plan meetings, and proficiency in handling a range of other administrative tasks. 

This entry-level position is ideal for someone interested in building a career in health policy or health care administration. The Administrative Assistant will gain exposure to all parts of the Department and GNYHA more broadly while building relationships with member hospitals’ and nursing homes’ staff.

Responsibilities:

• Provide comprehensive administrative support, including managing calendars, answering and directing telephone calls, coordinating internal and external meetings, and handling travel planning and logistics
• Update, organize, and prepare documents and presentation materials for distribution to internal and external stakeholders
• Interact with all levels of management across the company, as well as members of other divisions and external organizations, including senior leadership
• Manage expense reports
• Create and maintain email distribution lists
• Provide back-up coverage for the Executive Assistant to the EVP, Health Economics, Finance, and Survey and Outcomes Research
• Enter data and ensure accuracy of information entered into GNYHA’s Salesforce Customer Relationship Management (CRM) Software
• Take meeting notes, list action items, and follow up with staff to facilitate the completion of outstanding items
• Provide back-up coverage for reception duties as needed.

Required Qualifications: 

• Proficient with Microsoft 365 applications, specifically Outlook, Word, PowerPoint and Excel
• Proficient with Zoom and Microsoft Teams for coordinating video conferences
• Excellent verbal and written communication skills, including the ability to draft and produce grammatically correct, accurate, and complete correspondence
• Excellent interpersonal skills with an ability to deal with all levels of management
• Exceptional organizational skills, with the ability to prioritize effectively, determine when to follow up, and recognize when to escalate issues
• Flexibility in managing an ever-changing workflow, often with competing priorities in a demanding, fast-paced work environment
• Must be a team player with demonstrated attention to detail, problem-solving skills, and the ability to work independently

Preferred Qualifications:

• Bachelor’s degree
• Experience working with a CRM

Salary Range: $60,000 - $65,000

The salary range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement. When determining exact compensation, several factors may be considered as applicable (e.g., years of relevant experience, education, skills, budget, and internal equity).

Benefits and Perks: Comprehensive benefits package and perks including, but not limited to:

• Defined contribution 401(k) plan with non-elective employer contribution
• Paid parental leave
• Health/vision insurance, including options with employer-subsidized health savings account
• Generous paid time off that increases over time and holidays including one annual floating holiday
• Dental insurance
• Company-paid life insurance
• Health advocacy and employee assistance program
• Fully sponsored membership in healthcare professional society
• Tuition reimbursement program
• Employee discount programs
• Commuter benefits program
• Casual dress code

Work Schedule: A hybrid model with the expectation to work physically in our office Tuesdays and Wednesdays as mandatory in-office days with a third in-office day at your discretion, in coordination with your supervisor and in accordance with the business needs of your department. This schedule may be subject to change in GNYHA’s sole discretion. This is a full-time position.

To be considered, applicants must submit a cover letter with their application. If you require reasonable accommodation to complete a job application, pre-employment testing, job interview or to otherwise participate in the hiring process, please contact GNYHA’s Recruitment team at recruiting@gnyha.org.