Event Manager

Job Summary: Event Manager

We are seeking a dynamic and enthusiastic Event Manager to oversee events and celebrations at our ice rink. This role is perfect for someone with strong organizational skills, excellent customer service, and a passion for creating memorable experiences for guests of all ages.

Key Responsibilities:

• Coordinate and manage party and event schedules, ensuring smooth operations and transitions throughout the weekend.

• Act as a direct point of contact for party hosts, parents, and guests, addressing any needs or concerns promptly.

• Supervise, train, and guide support staff to deliver exceptional service.

• Manage inventory of party supplies and coordinate with the team for replenishment as needed.

• Enforce ice rink safety protocols and ensure all guests adhere to guidelines.

• Handle payment processing and event-related documentation accurately.

• Provide feedback and suggestions to improve event offerings and customer satisfaction.

Qualifications:

• Local to Boca Raton,  FL or willing to commute.

• Previous experience in event planning, hospitality, or customer service is preferred.

• Strong leadership and multitasking abilities.

• Excellent communication and interpersonal skills.

• Availability to work weekends, occasional evenings, and holiday breaks

• Ability to work in a fast-paced, physically active environment.

• Basic understanding of ice rink safety is a plus (training provided).

What We Offer:

• A fun and engaging work environment.

• Opportunities to develop skills in event management and customer relations.

• Competitive hourly pay with potential for additional bonuses.

If you thrive in creating memorable experiences and enjoy leading events in a lively setting, we’d love to have you join our team!