Case Management Intern

JOB SUMMARY

• The Case Management Intern supports the Case Management staff by providing clerical support for the department’s Office Manager; Case Managers; Social Workers; and Utilization Review nurses. This role will learn and assist with the following; including but not limited to: arranging post-discharge services such as transportation; issuing Important Message from Medicare (IMM) Letters; Medicare Outpatient Observation Notices (MOON); providing updates to commercial payers; as well as necessary discharge planning updates to the hospital care team staff.

JOB REQUIREMENTS

• Minimum Education
  • High school diploma or equivalent required
  • College Student
• Minimum Work Experience
  • N/A
• Required Licenses/Certifications
  • Not applicable
• Required Skills; Knowledge; and Abilities
  • Competent computer skills with experience in: MS Outlook; MS Office (Word; Excel); internet navigation; clinical and financial based software preferred
  • Knowledge of medical terminology helpful
  • Must be able to work independently and must possess excellent verbal and written communication skills
  • Ability to function as a team member and appropriately seek supervision as needed
  • Demonstrate the ability to organize and prioritize
  • Demonstrate the ability to interact with all levels of staff in a courteous and professional manner