Water Network Analyst I

Position Description

This position will support Water’s SCADA and Security networks, infrastructure and cybersecurity for the utility’s mission critical systems used to treat and distribute potable water to Minneapolis and suburban customers.  The Network Analyst I position will work with the Network Analyst II to maintain, monitor, and upgrade all the various components of our critical infrastructure as well as work with other Water IT team members on tasks and projects to meet the technology needs of the utility.

Salary: 
Anticipated starting salary: $33.86 - 46.61 / hour, depending on qualifications

Work Location:
This position may be eligible for flexible work arrangements, including hybrid work with some days working remotely and some days working in the office.

Job Duties and Responsibilities

• Support Water network infrastructures by performing switch and router configuration, maintenance, monitoring, and troubleshooting of industrial control system and security networks.
• Perform domain administration duties, including Active Directory and DHCP/IP management.
• Support various network communication platforms, firewalls, interfaces and remote access.
• Support virtual server environments that host industrial control systems, physical security and other critical water applications.
• Support and monitor disaster recovery systems and online database and file backups.
• Utilize cybersecurity monitoring tools for SCADA networks and stay informed of industry cybersecurity threats. Train users in City’s and utility’s cyber best practices and policies.  Recommend cybersecurity updates and policy changes.
• Configure, install and maintain desktop, mobile, and printing hardware as needed for SCADA and Security systems.
• Recommend and schedule hardware and server administration events including operating system and hardware patches and upgrades.  
• Coordinate City IT asset inventories and support for the Division.
• Facilitate inventory management and enterprise-wide documentation of network infrastructure.
• Advise other team members on compatibility and performance issues across systems, services and hardware and offer recommended solutions.
• Act as an on-call resource for all systems and infrastructure outages, and guide network and system outages to resolution.

WORKING CONDITIONS:
Primarily indoors but may do some work in confined spaces or heights up to ten feet.

Required Qualifications

MINIMUM EDUCATION:
3 years of post-high school specialized education in computer networking, cybersecurity or Microsoft software.

MINIMUM EXPERIENCE:
3 years of related experience.

LICENSURES/CERTIFICATIONS:
Desired:  Cisco or Microsoft certification


 

Selection Process
The selection process will consist of one or more of the following steps: a rating of relevant education and experience and/or an oral examination (100%). It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions.  Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process. 

Background Check
The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.

Union Representation
This position is represented by a collective bargaining agreement between the City of Minneapolis and the [MPEA (CPE)] . For more information on the terms and conditions of this agreement please visit the City of Minneapolis website.

Eligible List Statement
The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire one month after it has been established.

 

Interview Selection
The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list.  If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate’s education or experience related to the field, work history, or skills uniquely related to the operational needs of the position.

Knowledge, Skills and Abilities

• Considerable knowledge of current networking technologies and solutions.
• Proficiency with network performance and monitoring tools for documenting and troubleshooting network infrastructure.
• Demonstrated knowledge of disaster recovery/business continuation practices and data backup systems.
• Ability to configure and support virtual environments and new technology in both hardware & software.
• Experience and knowledge of domain administration, dynamic host configuration protocol (DHCP), and Active Directory will be preferred
• Knowledge of Operational Technology networks and environments desirable 
• Good oral and written communication skills; excellent interpersonal skills; and good problem solving and analytical skills.
• Ability to: work independently; analyze, develop and implement application software; effectively prioritize and schedule multiple assignments.

As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose—serving the residents, businesses and visitors of Minneapolis.

The City of Minneapolis is proud to be an Equal Employment Opportunity and Affirmative Action employer.