Client Advocate
Full-time, competitive benefits. Three 12 hour shifts Thursday and Friday from 12am to 12pm and Saturday from 12pm to 12am. Sunday-Wednesday OFF
Purpose:
This position is responsible for providing client-centered, non-judgmental, and culturally responsive crisis advocacy and support services to adult survivors of domestic and sexual violence and their children.
Key Functions:
- Respond to 24-hour crisis hotline, crisis intervention, emotional support, safety planning, and information and referral services to survivors of domestic and sexual violence.
- Provide face-to-face, voluntary intervention and support on an emergency basis to survivors of domestic and sexual violence and their families. Services shall be provided at non-traditional safe locations such as hospitals, police stations, etc.
- Work collaboratively with community systems used by survivors of domestic and sexual violence during crisis, in efforts to end violence in their lives.
- Present or train community members, human service professionals and individuals on domestic and sexual violence issues, and AWARE services.
- Provide, assist and/or advocate on behalf of clients and their dependent children to link clients with community systems to secure counseling, legal advocacy, housing, employment/financial assistance, health related assistance, transportation or other services related to gaining independence.
- Work with Director of Shelter Operations to ensure safe operations of shelter facility.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: In person