Spring Intern- Social Media, Marketing & Community Program Support Spring Intern- Social Media, Marketing & Community Program Support

Ready to kickstart your career in public service with the City of Chesapeake while gaining hands-on experience in social media, marketing, and community engagement, all while supporting programs that make a real impact in the community?

This internship provides hands-on experience in social media management, marketing, community engagement, and public service communication. The intern will primarily support the Community Program Specialists in the Human Services Division of Community Programs. The position is based at the Outlaw Street office and may also support outreach efforts and community programs at additional City locations.

 

The intern will assist in keeping the Division’s website, social media channels, and communication materials up to date. Additional responsibilities include supporting outreach events, assisting with marketing content creation, and providing general office and customer service support as needed.

 

Work is performed under general supervision with some flexibility to determine the best approach to assigned tasks.

Key Responsibilities-
 

Social Media & Marketing Support: 

• Create, schedule, and publish content across social media platforms (e.g., Facebook).
• Assist with developing digital marketing materials, graphics, and outreach content.
• Support updates to the Human Services website, ensuring content is current, accurate, and engaging.
• Track engagement metrics and compile simple reports to help evaluate outreach effectiveness.
• Help produce flyers, and other communication materials.
• Capture photos and short videos at community events for media use.

Community Program & Outreach Support:

• Assist staff during community events, workshops, and outreach activities at various City locations.
• Prepare information packets and materials for programs and events.
• Provide excellent customer service to residents, program participants, and internal staff.
• Receive, log, and route inquiries or complaints to the appropriate staff.

Administrative Support:

• Perform general office duties such as data entry, filing, scanning, photocopying, and preparing mailings.
• Assist with scheduling meetings and coordinating simple logistics.
• Provide occasional backup support to the Office Coordinator.
• Maintain and update databases or spreadsheets as assigned.
• Support routine office tasks and special projects as needed.