Client Service Manager MRSS 3rd Shift

SCCMHA JOB VACANCY ANNOUNCEMENT 

CLASSIFICATION: Client Service Manager (Mobile Response and Stabilization Services) 3rd Shift

Pay Range: $60,313.78 - 74,231.60 annually (+ $2.50 shift premium, $3.25 Fri-Sun, $5.50 Holiday)

$3,000 Recruitment Bonus for Clinical Bachelor level new hires!! ($1,000 paid at start, $1,000 paid after 3 months, and $1,000 paid after successful probation period.)

POSITION SUMMARY:                     

Under the general supervision of Mental Health Supervisor and Site Program Supervisor (Mobile Response and Stabilization Services, MRSS), provides mental health services as a member of a mobile, community-based crisis intervention team to residents of Saginaw County. Serves all target populations including adults with mental illness, youth with emotional disturbance, individuals with developmental disabilities, and individuals with co-occurring substance use disorders. In addition, provides crisis intervention services within community settings such as schools, adult and youth foster care homes, private residences, and others, with the purpose of assisting those experiencing a mental health crisis and/or who may need assistance accessing ongoing mental health services. Provides (via telehealth or in-person contact) urgent screening, short-term clinical intervention, crisis stabilization, and safety/support planning with the goal of diverting hospitalization or legal involvement when appropriate. Works as a member of a multi-departmental group with SCCMHA Crisis Intervention Services, Central Access and Intake and Care Management with shared performance goals related to access, consumer satisfaction, and risk management. Coordinates with adult and youth mental health service providers to ensure consumers may access the most appropriate level of care in an outpatient setting. Provides consultation to law enforcement and co-responds to crises as appropriate. Available for assignment to the schedule seven (7) days per week, overnight (from 10 PM-8 AM), including holidays. This position will be knowledgeable about and actively support culturally competent recovery-based practices; person-centered planning as a shared decision-making process with the individual, who defines his/her life goals and is assisted in developing a unique path toward those goals; and a trauma-informed culture of safety to aid consumer in the recovery process.

WORKING CONDITIONS/ENVIRONMENT:

Works in schools, family homes, and other community settings to provide services to consumers as a member of a treatment unit. Close contact with people who may have a communicable disease or may be hostile with a potential for violence. Frequently drives personal or agency automobile in all kinds of weather conditions.

Works in office environment with pressures of dealing with time constraints. Utilizes computer for documentation, data collection, spreadsheets, etc. May co-respond to crises in the community with law enforcement. 

 QUALIFICATIONS:

Education:      Bachelor’s degree in a human service-related field from an accredited school. 

Experience:    A minimum of one (1) year of experience in the examination, evaluation, and treatment of youth, families, and adults, including dealing with individuals in crisis situations. 

Has a thorough knowledge of mental health service options within and outside the community mental health system. Professional experience working with adults and children with serious mental health disorders, Intellectual or Developmental Disabilities, or co-occurring substance use disorders. 

Licenses and Credentials:    Valid Michigan Driver’s license with a good driving record.

Credentialed as and/or able to obtain credentials of Qualified Mental Health Professional (QMHP) or Qualified Intellectual Disabilities Professional (QIDP)