IT Support Specialist
Education:
Associate's Degree or Technical Institute Degree/Certificate in Information Systems or related fields or equivalent work experience.
Experience:
Minimum of 3 years of IT work experience in a technical support, help desk, or junior systems administration role. Familiarity with ticketing systems, documentation practices, and basic networking is preferred.
Preferred Certifications:
- CompTIA A+
- CompTIA Network+
- CompTIA Security+
- Azure Fundamentals