Account Manager

Job Title

Sales Associate, Service

Role Overview

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation, Diversity and Employee Opportunity?

Otis is growing and we are recruiting a Service Sales Associate. This role helps achieve sales growth through three main areas of responsibility: maintaining an existing portfolio, obtaining new business, and as required selling modernization and repairs.

On a typical day you will:

Manage a portfolio of elevator units through maintaining good working relationships with existing customers

Serve as primary contact for timely resolution of customer needs surrounding inquiries

Develop build-on repair and modernization sales through networking, bids and tenders

Develop your own sales strategy to achieve sales targets, ensuring profitability

Use Otis’ sales tools to effectively track opportunities, pipeline, and forecast sales results

Conduct sales negotiations and close deals, ensuring payment on time

Collaborate with fellow team members, including other sales representatives and field colleagues

What you will need to be successful

You have a business or technical degree or have completed training as a technician or business administrator

You have initial experience in the sale of technical products requiring consultation

You have a strong customer and service orientation, including excellent interpersonal skills

You are characterized by a high level of commitment and reliability, with a drive to deliver results

You are target focused, with the ability to work at pace in a demanding, complex, corporate organization

What’s In it For Me / Benefits

The chance to work for an industry-leading brand with an historic legacy

A real commitment to career progression with access to funded study schemes such as our industry leading Employee Scholarship Program

We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage.

Enjoy three weeks of paid vacation, along with paid company holidays

We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being.

Life insurance and disability coverage to protect you and your family.

Voluntary benefits, including options for legal, pet, home, and auto insurance.

We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families.

Pursue your educational goals with our tuition reimbursement program.

Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation.