Bilingual Administrative Office Assistant

About YQN:

YQN is a leading one-stop international logistics online services platform, offering comprehensive international logistics services, including FCL, LCL, air freight, rail service, trucking, customs clearance, warehousing, cargo insurance, bulk cargo service, port of destination services, etc.

We are designed to apply the internet and digital technology to visualize and optimize cross-border supply chain logistics to achieve the same efficiency and convenience as express delivery. ‘Simple shipping and easy freight’ is the mission of YQN. We have developed strategic cooperative partnerships with leading ocean carriers and logistics service providers such as COSCO Shipping, Maersk Line, Sinotrans, etc.

We are seeking a detail-oriented and proactive Bilingual Administrative Office Assistant to join our growing team. This position is primarily responsible for managing communication with our trucking vendors and ensuring timely coordination of shipments. The role also involves light customer service, including order updates and issue resolution.

We are currently hiring in Fontana, CA, and Buford, GA. A relocation bonus is available for candidates who are willing to relocate to Georgia from out of state.

About the Role

We are seeking a detail-oriented and proactive Bilingual Administrative Office Assistant to support our warehouse operations. This role will play a key part in ensuring smooth daily operations by handling administrative tasks, coordinating with internal teams, and assisting with inventory and logistics documentation.

Key Responsibilities

- Provide administrative support to warehouse management, including data entry, filing, and maintaining records.

- Assist with preparing shipping/receiving documentation (BOLs, invoices, packing lists).

- Monitor and update inventory records in warehouse management systems (WMS/ERP).

- Coordinate with logistics teams, carriers, and suppliers on shipment scheduling.

- Support HR functions for the warehouse, such as onboarding paperwork, timekeeping, and attendance records.

- Prepare reports on warehouse activities (inventory, shipping, receiving, KPIs).

- Handle office supplies, equipment, and basic facility needs for the warehouse office.

- Act as a point of contact for communication between warehouse staff, drivers, and management.

- Assist in compliance with safety, quality, and operational procedures.

Qualifications

- Associate’s or Bachelor’s degree preferred.

- 1 year of administrative or warehouse/logistics experience preferred, but not required.

- Strong computer skills, especially Microsoft Office (Excel, Word, Outlook).

- Experience with Warehouse Management Systems (WMS) or ERP is a plus.

- Excellent organizational skills and attention to detail.

- Strong communication skills in both English and Chinese is required

- Ability to work in a fast-paced warehouse environment.