Account Manager

Health Care Logistics is seeking outgoing, enthusiastic, and self-motivated Account Managers to join our Sales Team. 

About Health Care Logistics

Located in Grove City & Circleville for 45+ years Health Care Logistics (HCL) has been an established and stable medical products company that is an industry leader specializing in manufacturing, packaging, and distributing unique and hard-to-find products. Complete customer satisfaction is at the heart of everything we do.

HCL guarantees an unmatched inventory of unique and hard-to-find items that includes compounding and dispensing products, infection prevention supplies and unit dose packaging materials, as well as many other lines. We stock more than 9,000 products from 27 unique lines. We've tailored our products and services to the needs of our customers which makes us unique and adaptable to meet our customer’s needs!

HCL maintains an excellent work and personal life balance where employees never take work home!

Position Title:    Account Manager 
Department:      Sales
Reports To:        Sales Manager 
Classification:    Exempt

Workdays:          Monday - Friday

Work Schedule: 8:00 am - 4:30 pm

Primary Function

As an Account Manager, you will be responsible for managing a portfolio of key accounts, building, and maintaining strong relationships with our customer base, and ensuring customer satisfaction. You will serve as the primary point of contact for customers, understanding their needs, and providing them with tailored solutions to help them achieve their needs.

• Manage a portfolio of assigned accounts, acting as the main point of contact for all customer-related matters
• Continuously grow sales within the assigned territory
• Develop and maintain strong relationships with contacts, understanding their objectives and proactively identifying opportunities for growth
• Collaborate with internal teams to ensure smooth execution of projects and delivery of products/services
• Conduct regular follow-up and meet with customers to provide updates on account status, performance, and future plans
• Identify and address customer concerns or issues in a timely and professional manner, ensuring
• Partner with your Sales Manager to remain updated on industry trends, market conditions, and competitor activities to identify new business opportunities
• Collaborate with the sales team to identify and pursue cross-selling and upselling opportunities within existing accounts

Requirements

• Preferred bachelor’s degree in related field or equivalent education and experience
• Ability to travel to your territory a minimum of 5 days quarterly, with the possibility of an occasional trade show during the year
• Proven experience as an Account Manager or in a similar role, preferably in the healthcare sector
• Strong communication and interpersonal skills, with the ability to build and maintain professional relationships
• Excellent negotiation and presentation skills
• Ability to understand client needs and tailor solutions accordingly
• Proactive, self-motivated, and results-oriented mindset
• Ability to work well under pressure and meet deadlines
• Proficient with the use of various forms of technology and Microsoft office
• Inbound/Outbound phone work

Benefits Program

Our benefits are incredible! 

We offer a benefits package that includes:

• 6 Paid Holidays
• Full-time benefits 1st of the month after 60 days of employment.
• Medical Insurance:  We offer two medical plan options with low deductibles. Save more on premiums by qualifying for wellness rates!
• Dental Insurance
• Prescription Drug Program with low copays
• VSP Vision Insurance
• Flexible Spending Accounts
• Paid time off – 7 vacation days and 8 personal days starting at your first full year of service (Prorated hours are given after 1st of the month after 60 days of employment)
• 401(k) Retirement including 4% company match
• Company Paid Life Insurance
• Voluntary Life Insurance available for you, your spouse, and your children
• Company Paid Short and Long Term Disability Insurances
• Extensive Bereavement Leave Policy
• Employee Assistance Programs
• Rainy Day Savings Program