Government Innovations Intern

Government Innovations Intern, Office of Urban Analytics and Innovation (Urban AI)

About the City of Cleveland: The City of Cleveland employs over 8,000 people, all holding a variety of jobs. Our business is providing services to our residents, business owners, and visitors of the City of Cleveland.

Urban AI is at the center of the City’s efforts to make data-informed decisions and identify creative, innovative solutions to Cleveland’s challenges,

Intern with Urban AI: Are you a problem-solver who loves connecting data, people, and ideas? Do you get energized by finding better ways to do things, and seeing your work make a difference? Join the City of Cleveland’s Urban AI team and help us make local government more efficient, innovative, and resident-focused.

At Urban AI, we believe that data and creativity can transform how cities work. As a Government Innovations Intern, you’ll be part of a hands-on team that’s reimagining how the City delivers services, improves performance, and drives continuous improvement across departments.

This is an in-person internship. The Urban AI office is located at 65 Erieview Plaza. Interns will receive a pass to park for free at the City of Cleveland Lakefront Municipal Parking Lot (Muni Lot). Occasionally the Government Innovations Intern may need to report to City Hall or other City locations.

Examples of Duties:
• Map and analyze real business processes that affect thousands of Cleveland residents.
• Identify opportunities for improvement and develop creative, practical solutions.
• Learn and apply process improvement methods (like Lean and Six Sigma).
• Help design and track performance metrics (KPIs) to measure progress.
• Prepare presentations and reports for City leadership.
• Collaborate with cross-department teams, bringing fresh ideas to complex civic challenges.
• Support the Urban AI team with coordination and documentation on an ad hoc basis.
 

Minimum Qualifications to be considered for this internship:
• Candidate must be enrolled in an accredited college or university with an interest in process