Insurance Criminal Investigator
The mission of the North Carolina Department of Insurance is to promote a stable insurance market through unbiased regulation and to protect the lives and property of every citizen in all 100 counties while fostering superior, user-friendly service, courtesy, and respect. Our agency licenses insurance agents, adjusters, bail bondsmen and more, along with investigating fraud matters involving insurance consumers and any entity or individual regulated by the Department. In an ever-changing environment, it is the vision of the Department of Insurance to maintain the stabilization of the insurance industry in order to provide more products, competitive prices and consumer protection.
Description of Work
Salary Recruitment Range: $47,097 - $62,995
Salary Grade: SW05
This posting will close on 11/26/2025 at 11:59pm.
This position currently qualifies for a hybrid telework option with routine office and remote workday. The NC Department of Insurance trusts our employees to be self-motivated and successful in hybrid/remote roles. Telework options are subject to change at the discretion of management.
Mission of the Department of Insurance:
The North Carolina Department of Insurance's mission is to promote a stable insurance market through unbiased regulation and to protect the lives and property of every citizen in all 100 counties while fostering superior, user-friendly service, courtesy, and respect.
North Carolina Department of Insurance offers rewarding careers in a number of different fields that helps us protect consumers and regulate the insurance industry in North Carolina. But that’s not all that we do! NCDOI also investigates insurance fraud. We set standards for and inspect fire stations, regulate engineering codes and work with building inspectors in every corner of North Carolina.
If you’re interested in a career that will help make North Carolina a safer and better place to live while working with some of the best professionals in the industry, apply today!
For more information about NCDOI: http://www.ncdoi.gov/
Primary Purpose of the Position:
Criminal Investigators conduct investigations of criminal activity reported by private citizens, other governmental entities, law enforcement and industry. Criminal Investigators routinely work with industry Special Investigative Units (SIU), the National Insurance Crime Bureau (NICB), the National Association of Insurance Commissioners (NAIC), other NCDOI regulatory divisions, and other non-law enforcement state government agencies, commissions, and boards. Criminal Investigators provide coordinated high level technical assistance and resources to federal, state, and local law enforcement in the area of insurance fraud criminal investigations.
The Criminal Investigator is to provide deterrent effects in the prevention of insurance related crimes that affect our state's economy. This includes constant training, seminars and presentations to diverse and related groups. This is professional work in investigating criminal activity regarding insurance companies or other regulated entities, agents, service providers or consumers. Insurance Criminal Investigators investigate crimes including fraud, embezzlement, and forgery under North Carolina criminal and insurance laws. Employees conduct interviews, analyze insurance and business records, and write reports. Employees must be able to present case findings to prosecutorial authorities and testify before grand and petit juries. Work is performed independently under general supervision of an Insurance Criminal Investigator Supervisor. In addition to insurance fraud, these positions are responsible for fraud cases associated with bail bondsmen, premium finance companies, collection agencies, manufactured housing and fire departments. Work may include other duties as assigned by management.
Knowledge Skills and Abilities/Management Preferences
Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge, skills, and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the most qualified pool of applicants.
Management Preferences:
- Basic knowledge of laws pertaining to insurance fraud, embezzlement, and the laws of admissible evidence that relate to courtroom procedures.
- Ability to establish and maintain favorable working relationships with law enforcement officials, court officials and officials of the insurance industry.
- Ability to investigate criminal cases, make arrests, prepare comprehensive and detailed reports pertaining to individual cases, present effective court testimony, and apply the principles, techniques, and procedures of modern criminal investigations.
- Ability to apply the criminal statutes of North Carolina to criminal investigations, evidence collection, legal processes, arrests, and courtroom procedures and
- Proficient in the use of firearms and other equipment used in the collection and preservation of evidence
Minimum Education and Experience
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Bachelor's degree in Criminal Justice or related field from an appropriately accredited institution and two years of law enforcement experience, preferably focusing on white collar crime; or an equivalent combination of education and experience. Necessary Special Qualifications Certification as a sworn law enforcement officer in accordance with the provisions of the North Carolina Criminal Justice Training and Standards.
Necessary Special Qualifications:
Applicant must live within or in a bordering county of District II.
- District II counties include Surry, Stokes, Rockingham, Caswell, Person, Yadkin, Forsyth, Guilford, Alamance, Orange, Chatham, Durham, Randolph, Davidson, Davie, Rowan, Cabarrus, Stanley, Montgomery, Moore, Lee, Harnett, Union, Anson, Richmond.
Benefits of NC State Employment:
We value our employees and offer a wide variety of competitive and family-friendly benefits. Benefits include:
- 12 Annual paid Holidays
- North Carolina State Health Plan administered by AETNA
- Supplemental Benefits including: Flexible Spending Accounts, Accident Insurance, Cancer & Specified Disease, Critical Illness, Dental and Vision
- NC State Retirement (TSERS)
- WeSave Employee Discounts
Learn more about employee perks/benefits:
Supplemental and Contact Information:
For consideration for this vacancy, all applicants must complete an online application using the “APPLY” button above.
To receive credit for your work history and credentials, you must list the information on the State Application. Any information omitted from your application cannot be considered for qualifying credit.
***Applications with "see attached" or resumes in lieu of completed education and work experience on the formal application will be deemed incomplete and will not be eligible for consideration for the vacancy***
Applications for positions requiring specific coursework must be accompanied by a copy of the applicant's transcript.
The Department of Insurance/Industrial Commission may conduct criminal history checks of all job applicants recommended for employment. Failure to accurately acknowledge information on criminal convictions on the state application form will be grounds for non-consideration of applications, disciplinary action, and possible criminal prosecution.
The Department of Insurance/Industrial Commission is an Equal Employment Opportunity employer and uses the merit-based recruitment and selection plan to fill positions subject to the State Personnel Act with the most qualified individuals.
- Academic Degrees must be from appropriately accredited institutions and will be verified. If you are selected for a position at DOI/IC, your academic credentials will be verified.
- Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax.
- Applicants seeking Veteran's Preference under N.C.G.S .126 must submit a DD Form 214, Certificate of Release or Discharge from Active Duty. This information may be attached to the online application or be faxed on or before the closing date.
Applicants may check the status of their application for a vacancy at any time by logging in to the government jobs system. Once the applicant has logged in, the status of each submitted application is documented next to each vacancy for which they have applied.
EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter:
Carlie Perry
Recruiter Email:
CARLIE.PERRY@NCDOI.GOV