Treasury Customer Service Representative 6-E8

Are you currently looking for a career helping others? Are you someone who has a strong work ethic, excels at providing outstanding customer service, is honest, dependable, and team-oriented?  The Business Taxpayer Services Division within the Tax Administrative Services Bureau is looking for individuals with these attributes to add to their Business Taxes teams with a focus on Registration (REG), Flow-Through Entity Tax (FTE), and Corporate Income Tax (CIT).

The primary function of the Treasury Customer Service Representative is to provide outstanding customer service to taxpayers through verbal and written communication and to review and process tax forms and applications.   Knowledge of business tax laws is desirable. Extensive phone and computer work are required.

If you think that a Business Taxes Customer Service Representative position sounds like it could be a great fit for you, click the position description link to learn more about the job.

Education
Educational level typically acquired through completion of high school.

Experience

Treasury Customer Service Representative 6
One year of experience responding to customer inquiries and resolving problems.

Treasury Customer Service Representative 7
Two years of experience responding to customer inquiries and resolving problems, including one year equivalent to a Treasury Customer Service Representative 6.

Treasury Customer Service Representative E8
Three years of experience responding to customer inquiries and resolving problems, including two years equivalent to a Treasury Customer Service Representative 6 or one year equivalent to a Treasury Customer Service Representative 7.

** Closing Date 11/19/2025 11:59 PM Eastern