Claims Intern
Westminster American Insurance Company (WAIC) is a well-capitalized, specialized commercial property insurer providing coverage across 12 states. As a boutique carrier, WAIC focuses exclusively on habitational and office risks, including apartments, condominium associations, office buildings, and mixed-use properties. The Claims Intern will support the daily operations of WAIC’s claims department, gaining hands-on experience in the administration and processing of commercial property claims. Responsibilities include managing the claims department phone line, entering new claims into the system, and ensuring all relevant information is obtained and routed to the appropriate adjuster. The intern will also assist with processing claims mail, transmitting files, generating payment letters, auditing and recording claim payments, and managing subrogation claims. Additionally, the Claims Intern will correspond with authorized contacts regarding claim status, prepare and update Excel reports, and support the department with special projects as needed. This position provides an excellent opportunity to develop organizational, communication, and technical skills while learning the fundamentals of claims handling in the commercial insurance industry.
About the Claims Internship
What You’ll Do
- Manage the claims department phone line.
- Enter new claims into the system.
- Contact appropriate parties to locate any missing information or locate any relevant information on the internet.
- Ensure any claims received are transferred to the appropriate adjuster.
- Transmit files.
- Process claims mail.
- Create payment letters to accompany checks.
- Audit and record claim payments in the bookkeeping spreadsheet and company system.
- Manage subrogation claims.
- Correspond with authorized contacts regarding claim status.
- Generate and alter various excel reports as requested.
This internship is paid, and can be flexible part-time or full-time with a compressed schedule working 7:30-4:30 M-TH, 8:30-4:30 on Friday, with every other Friday off.
If interested, please contact us at humanresources@gowaic.com