Accounts Receivable Collections Coordinator

POSITION SUMMARY

Responsible for collections and applications of receivables and providing accurate invoicing documents to customers.

KEY RESPONSIBILTIES

• Collect payments on past due bills according to the collection process of the company.
• Provide customer service regarding collection issues, process customer returns, process and review account adjustments, resolve customer discrepancies and short payments. 
• Responsible for monitoring and maintaining assigned accounts-customer calls, account adjustments, small balance write off, customer reconciliation, and processing credit memos. 
• Accountable for reducing delinquency for assigned accounts.
• Perform other assigned tasks and duties necessary to support the Accounts Receivable, Billing and Accounting Functions.
• Enlist the efforts of sales, operations, and senior management when necessary to accelerate the collection process. 
• Establish and maintain effective and cooperative working relationships with internal and external customers. 
• Generate reports related to Accounts Receivable (as needed).
• Cash Applications (as needed).

KEY ACCOUNTABILITIES

• Demonstrate ability to complete all tasks with a high degree of accuracy, attention to detail, and follow-up
• Ensure professional,accurate, and timely communication to completetasks and resolve issues
• Analyze and problem-solve effectively and efficiently
• Work calmly and effectively in a fast-paced environment
• Maintain a high level of confidentiality in all tasks

MINIMUM QUALIFICATIONS

• Associate’s Degree in Accounting/Finance/Business Related field is preferred.
• Excellent PC skills, Microsoft Dynamics GP or similar accounting software, Word, Excel, etc.
• Knowledge of multi-currency transactions.
• Excellent verbal and written communications skills
• 2+ years high volume accounts receivable and corporate collections experience.
• Knowledge of billing and collections procedures.