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Supply Chain Coordinator (Must Live in Cincinnati, Ohio)

Job Tasks and Business Decisions

Contact person for customers regarding managing national and international shipments (Ex, warehouse or drop shipments) and general customer communication
Order Management – PO acceptance, confirmation of shipping date
Review inventory to match outbound orders and forecasted sales.
Receive inventory into our internal ERP system, assist with EOM inventory as needed.
Update and manage outbound order reports to customers, and provide updates as needed.
Review inventory levels, support the Supply Chain Manager and Business Management with inventory replenishment.
Process customer orders and draft shipping documents in accordance with country-specific requirements, as well as national and international laws and regulations
Forward shipment confirmations and shipping docs to customers for all completed orders
Assist accounting with invoicing (goods receipt) of all completed orders.
Handle freight enquiries and coordinate with carriers and forwarders on loading and delivery dates; arrange freight coverage; manage carrier relationships; and independently onboard new carriers and brokers, including completing required setup documentation.
Participate in periodic relationship reviews (audits, order accuracy, etc.)
Provide excellent service to our various customers, carriers, facilities, and business partners.

Required Experience regarding the job

Bachelor’s Degree in Business, Supply Chain, or related field
An Associate's Degree or a High School Diploma may be considered with adequate, relevant experience in a similar or related field (3+ years)
Customer Service, Data entry experience, and Inventory management experience
Warehouse/Terminal order fulfilment, inventory replenishment experience
Technical expertise (e.g., Excel, VBA, SQL) or strong aptitude to learn these skills
Good math aptitude, strong computer skills, specifically Microsoft Excel
Proven experience or clear talent in operational planning/supply chain
Independently motivated to produce results
Must have strong multi-tasking, problem-solving, and time management skills, complemented by an organized and structured way of working, a proactive and accountable mindset, and openness to digital tools and data-driven decision making.
Ability to work in an empowered team environment, including the ability to effectively communicate, share information, resolve issues, and give and receive both positive and negative feedback in a respectful and professional manner
Effectively interact with all levels in the organization, both domestically and internationally.

Preferred: