Mental Health Billing Specialists

Fully Remote — Applicants must reside in PA, VA, MD, SC, FL, WY, WA, TX, TN, SD, NV, or AK to be considered.

About Move Forward Virtual Assistants

Move Forward Virtual Assistants (MFVA) is not your average VA agency — we’re revolutionizing the way mental health practices operate.

We’re a woman-owned, women-run, values-driven company on a bold mission:
To help more people access mental health care by supporting the providers who deliver it.

We partner with private mental health practices across the U.S. — handling their administrative, billing, and client support tasks so they can focus on providing care. Our work impacts real lives every single day.

We don’t believe in hustle culture — we believe in matriarchal leadership, work-life integration, and purpose-driven excellence.

If you’re passionate about mental health, thrive on structure and precision, and want to be part of something bigger than yourself, this is where you belong.
 

About the Role

The Billing Specialist – Mental Health Virtual Assistant is the financial heartbeat of MFVA.

You’ll support multiple therapy and psychiatry practices by managing all aspects of insurance billing and revenue cycle operations with accuracy, consistency, and care. From eligibility checks to denials follow-up, you’ll ensure providers are paid accurately and on time while helping clients navigate the complexities of insurance.

This is a high-accountability, detail-driven position that requires hands-on billing experience in a medical or mental health setting.

You must be available between 9:00 AM – 5:00 PM EST (M–F) to provide real-time coordination and support.
 

Core Responsibilities

Insurance Billing & Claims Management

• Verify client eligibility and benefits prior to appointments
• Scrub, prepare, and submit claims via EHR or clearinghouse
• Resolve claim rejections, denials, and resubmissions efficiently
• Post and reconcile EOBs/ERAs and patient payments
• Monitor aging reports and AR follow-up with accuracy

Credentialing & Enrollment

• Maintain and update CAQH profiles
• Assist with insurance credentialing, revalidations, and provider additions
• Complete EFT/ERA setup and payer enrollments

Financial & Practice Support

• Generate superbills, invoices, and payment reports
• Support payment posting and reconciliation across systems
• Communicate with practices about billing trends, denials, and reimbursements
• Identify opportunities to improve efficiency in billing workflows
   

Documentation & Compliance

• Maintain meticulous documentation in EHRs (SimplePractice, TherapyNotes, Office Ally, etc.)
• Ensure all processes comply with HIPAA, payer rules, and MFVA standards.
   

This role requires focus, adaptability, and problem-solving — it’s for people who find satisfaction in clean claims, zero errors, and timely payments.