Hospitality Ambassador

Streetplus has immediate openings for Hospitality Ambassadors in Downtown Reno, Nevada. Do you like helping others? Do you have an outgoing personality? If so, apply today to become a Hospitality Ambassador in downtown Reno, Nevada.

Hospitality Ambassadors are responsible for patrolling outdoors on police mountain bikes and Segway's with the primary responsibility of being visible and available. They are responsible for engaging pedestrians and those that live, work and visit Downtown Reno.

Hospitality Ambassadors assist various agencies in communicating unwanted behavior and activity related to quality of life infractions. Quality of life infractions, such as panhandling, trespassing, public intoxication, etc. Hospitality Ambassadors address these issues by gaining compliance with those violating the ordinance. Also, Hospitality Ambassadors report environmental conditions, such as trash and graffiti, to the appropriate departments for resolution. They are also required to interact with and provide assistance with those in need, to include homeless individuals.

BASIC RESPONSIBILITIES

Provide visible presence, while wearing the authorized uniform, within the boundaries of the District and within assigned Zone with the primary emphasis to deter unwanted behavior.

Conduct visibility patrols within assigned Zone and within the boundaries of the District. These patrols are completed by walking, riding a bicycle, operating a Segway Personal Transporter or driving a vehicle.

Provide hospitality services by interacting with pedestrians in a polite and professional manner, offering assistance, information and directions.

Identify, report and correct conditions that adversely impact the District or those working, living and visiting.

Record the time, location and nature of activities that are unusual, suspicious or illegal and report to appropriate agency and supervisor or manager.

Have knowledge of local ordinances related to quality of life, to include public intoxication, public urination, open container, loitering, trespassing, panhandling and other similar incidents adversely affecting the District.

Interact with homeless persons and educate them on available resources.

Pick up trash, such as newspapers, bottles, cans and other small debris and notify the supervisor or manager of spills and large debris or areas needing attention.

Other duties, such as cleaning, as assigned by the supervisor or manager.

MINIMUM QUALIFICATIONS

At least 18 years of age

Possess valid state driver's license card

High school diploma or GED certificate

PRE-EMPLOYMENT BACKGROUND SCREENING

Must provide place of residence (addresses, to include county) for the past seven years. Streetplus will conduct a thorough pre-employment background check that includes the following:

Previous employment and reference checks

Comprehensive Criminal Search (includes social security number verification and sex offender)

County Criminal Search

Motor Vehicle Report

I-9 Compliance (includes E-Verify)

Drug Screen (10 panel)

Note – a criminal record isn’t a disqualifier for employment with Streetplus Company, LLC.

BENEFITS

Benefits are determined by contract with the customer and vary from account to account.

If you have an outgoing personality, enjoy helping others and enjoy working outdoors with minimal supervision apply today to join our team in Downtown Reno, Nevada.