Restaurant Manager

Restaurant Manager – Pepper Tales

We are seeking a Restaurant Manager to lead day-to-day operations, elevate guest experience, and ensure smooth functioning of our Indo-Pak dining establishment in San Jose, CA. This role requires a hands-on leader with strong people management skills, operational expertise, and a passion for hospitality.

Key Responsibilities

✅ Operations & Service Excellence

Oversee daily front-of-house and back-of-house operations.

Ensure top-quality food, service, cleanliness, and restaurant ambiance.

Handle guest escalations and resolve service issues promptly.

✅ Team Leadership & Staffing

Recruit, train, schedule, and supervise restaurant staff.

Conduct performance reviews and coach team members to deliver service excellence.

Foster a positive, respectful, and high-energy work culture.

✅ Financial & Inventory Management

Monitor daily sales, operating costs, P&L, and reporting metrics.

Manage inventory, vendor orders, stock levels, and food cost control.

Identify opportunities for cost savings and revenue growth.

✅ Compliance & Standards

Ensure adherence to food safety, sanitation, and health regulations.

Maintain proper documentation for audits, inspections, and certifications.

✅ Customer Engagement & Brand Growth

Support local marketing initiatives, promotions, and community engagement.

Maintain a strong presence on review platforms (Google, Yelp, etc.).

Required Skills & Experience

✔ Experience in restaurant or hospitality management preferred
✔ Strong leadership, communication, and people-handling skills
✔ Experience with POS systems, inventory software, and scheduling tools
✔ Ability to multitask in a fast-paced environment
✔ Knowledge of Indo-Pak cuisine is a plus (not mandatory)
✔ Must be able to work evenings, weekends, and peak hours