IT Account Manager

Job Title: IT Account Manager – Technology Recruiting

Location: New York City (Hybrid)

Employment Type: Full-Time

About Us

Cogent Infotech is a global IT consulting firm specializing in digital transformation, workforce solutions, and data analytics, serving sectors like private, public, and non-profit. The company offers a wide range of services, including cloud services, cybersecurity, application development, and IT staffing, while also operating Cogent University for tech talent upskilling. Cogent has been recognized with numerous workplace awards and holds certifications like ISO and CMMI Level 3

We are expanding and seeking a driven IT Account Manager to nurture client relationships, grow new business, and ensure exceptional delivery results.

Role Overview

As an IT Account Manager, you will be responsible for managing key client accounts, developing new relationships, and ensuring successful talent placements. This role is a blend of relationship management, consultative sales, and partnership with internal recruiting teams to deliver best-in-class service.

Key Responsibilities

Client Relationship Management

• Serve as the primary point of contact for a portfolio of existing client accounts.
• Build deep relationships with hiring managers, HR partners, and department leaders.
• Understand client hiring needs, organizational structures, project roadmaps, and technical environments.
• Conduct regular check-ins, performance reviews, and growth planning sessions with clients.

Business Development

• Identify new business opportunities with existing and prospective accounts in the NYC technology market.
• Run outreach campaigns, meetings, and capability briefings to introduce our services.
• Develop proposals, lead agreement negotiations, and manage commercial terms.
• Track and forecast account performance to meet revenue goals.

Recruiting Partnership & Delivery

• Collaborate closely with internal recruiters to define role requirements and hiring strategies.
• Provide timely feedback loops and ensure candidate experience excellence.
• Monitor pipeline progress and ensure strong delivery outcomes against client expectations.
• Maintain market awareness to advise clients on compensation trends, skill availability, and hiring competitiveness.

Qualifications

• 2+ years in staffing, recruiting, sales, or client management within the technology sector.
• Strong understanding of IT roles (engineering, infrastructure, cybersecurity, data, etc.) and ability to communicate technical concepts effectively.
• Proven experience in managing accounts, growing revenue, or developing new business.
• Excellent relationship-building, communication, and negotiation skills.
• Driven, proactive, and comfortable working with autonomy in a fast-paced environment.

What We Offer

• Competitive base salary + strong commission/bonus incentive structure.
• Hybrid onsite collaboration in our NYC office.
• Structured growth path into Senior Account Management, Strategic Accounts, or Sales Leadership.
• A collaborative, high-energy culture that rewards initiative, performance, and results.