Territory Sales Representative

Position: Territory Sales Representative

Location: Cleveland, OH (Headquarters) 

Territory: Great Lakes Territory (Northern US and Canada)

About us:

Mid-Continent Coal and Coke is an 80-year-old privately held company headquartered in Cleveland, Ohio. Mid-Continent Coal and Coke is a trusted supplier of high-quality metallurgical coke to major steel mills across North America - we take pride in our reputation for quality, reliability, and customer-focused service. Our success is built on strong partnerships, operational excellence, and a culture that values collaboration, integrity, and continuous learning.

Role Summary:
We are seeking a driven and customer-focused Sales Representative to help grow and strengthen our relationships with steel mills and industrial customers. This individual will play a vital role in identifying new opportunities, maintaining existing accounts, and aligning customer needs with our operational capabilities.

The ideal candidate is a proactive communicator who is eager to learn about a new industry and enjoys developing long-term relationships. The Sales Rep will gain cross-functional knowledge — from production and plant operations to logistics and supply chain processes — to better serve customers and contribute to company growth.

Key Responsibilities:

• Develop, maintain, and expand strong relationships with steel mills and industrial clients.
• Collaborate with management to execute strategic sales plans and meet revenue objectives.
• Identify new business opportunities through market research, networking, and industry engagement.
• Conduct regular customer visits, presentations, and follow-ups to ensure satisfaction and build trust.
• Gain a working understanding of company operations, production capabilities, and product specifications.
• Coordinate with operations and logistics teams to align customer requirements with delivery and production schedules.
• Prepare and deliver quotes, proposals, and sales agreements in line with company policies.
• Track and report on sales activity, customer feedback, and market trends.
• Assist in resolving customer concerns by liaising with quality, logistics, and production teams.
• Support senior leadership in pricing discussions and contract negotiations.
• Represent the company at trade shows, conferences, and customer meetings.
• Continuously expand technical and industry knowledge through company-provided training and on-the-job learning.

Qualifications:

• Bachelor’s degree required, business, engineering, or related field preferred.
• Experience or education in raw materials, metallurgy, or the steel industry is a plus.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong communication, presentation, and relationship-building skills.
• Ability to manage multiple priorities and handle customer issues effectively.

Physical Requirements:

• Must be able to sit, stand, walk, bend, kneel, and reach throughout the day.
• Regularly lift and move up to 10 lbs; frequently up to 25 lbs; occasionally up to 50 lbs.
• Ability to travel independently to customer sites and meetings (up to 50% travel).
• Must be able to pass pre-employment criminal background check and 10-panel drug screening.

Compensation and Benefits:

• Exempt salary position beginning at $65,000 per year with bonus potential of up to 10%.
• Company-provided vehicle after six months of employment.
• Company-paid travel expenses. 
• Market leading benefits:
  • 100% employer-paid Medical, Dental and Vision benefits (all premiums, co-pays, co-insurance and deductibles are covered by the employer) beginning on day one. 
  • Employer-paid basic Life and AD&D insurances for employee and dependents.
  • Retirement Savings program (traditional 401K and Roth) with employer match up to first 6%.

Why Join Us

At Mid-Continent Coal and Coke, you’ll be part of a respected, long-standing company where your contributions directly impact customer success and business growth. We offer a collaborative environment, opportunities for professional development, and the chance to build a career in a critical industry that powers North America’s steel production.   

Apply Today! 

Mid-Continent Coal and Coke Company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, veteran status, or any other protected characteristic as established by applicable law.