Membership & Communications Coordinator

The VSN Membership & Communications Coordinator is responsible for managing and implementing the membership and community public relations and communications strategies. The Membership & Communications Coordinator will develop relationships with donors and businesses, track donations, and develop fundraising appeals.  The Membership & Communications Coordinator will also ensure that VSN’s website, printed materials, marketing materials, social media accounts, advertising and public relations are professional and supportive of the organization’s strategic plan.  

Duties/Responsibilities:

Membership Coordination

• Manage and analyze membership records using Little Green Light database
• Draft, print, and send thank-you letters.
• Develop and send renewal and appeal letters.
• Manage members in Mailchimp for e-news and appeals.
• Develop strategies to grow membership and enhance member engagement.
• Hold regular office hours to greet and assist visitors and community members.

Community Outreach and Event Coordination

• Respond to public inquiries and resource requests.
• Build relationships with local businesses, community organizations, and partners.
• Participate in community events, farmers markets, and outreach activities.
• Coordinate VSN’s presence at Conservation on Tap and other public events.
• Collaborate with libraries and local groups for educational programming.
• Manage event registrations, logistics, and volunteer/staff coordination.
• Oversee planning for annual meetings, silent auctions, and fundraising events.
• Set up merchandise and outreach materials at events.
• Track and report on event outcomes and participation. 

Communications

• Implement communication campaign themes and maintain brand consistency.
• Develop and update website content (WordPress) and social media posts.
• Draft, edit, and design newsletters, brochures, and handouts.
• Work with staff to gather stories, photos, and content for outreach materials.
• Film and edit short videos for YouTube and the VSN website.
• Communicate with the Viroqua Chamber and local media about events. 

Fundraising & Development

• Coordinate fundraising campaigns and appeals.
• Track and organize donations, develop and maintain donor lists, sponsorships, and fundraising plans.
• Manage merchandise using WooCommerce.
• Work with contractors to design and produce promotional items.
• Manage inventory and ensure timely fulfillment of merchandise orders. 

Office Administration

• Order and manage office supplies.
• Manage general inbox and phone voicemails.
• Prepare and send monthly reports to the accountant.