Community Outreach Director

Department:                                Circuit County Clerk

Position Control Number:          0102-041

FLSA Status:                                Personal Staff not subject to FLSA

Safety Sensitive Designation:   This position is not designated as safety-sensitive.

Random Drug/Alcohol Test:       No

Opening Date:                             November 3, 2025                             

Closing Date:                               November 5, 2025 at 11:59 PM

This job description should not be interpreted as all-inclusive.  It is intended to identify the essential functions and minimum qualifications of this job.  The incumbent(s) may be required to perform job-related responsibilities and tasks other than those stated in this job description.  Nothing in this job description restricts management’s right to assign or reassign job-related responsibilities and tasks to this job at any time.  Certain functions are understood to be essential; these include, but are not limited to, attendance, getting along with others, working a full shift, and dealing with and working under stress.  Any essential function of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA).  Reasonable accommodation for the specific disability will be made for the incumbent/applicant only to the extent medically

and reasonably feasible.

An Equal Opportunity Employer

JOB SUMMARY:  Responsible for the direction of the Circuit/County Clerk’s outreach and education programs, support and enhancement of the Circuit/County Clerk’s services, facilitation and enhancement of internal communication, the direction of the Circuit/County Clerk’s electronic communication via website and social media,  and direction of the Circuit County Clerk’s media engagement.

ESSENTIAL JOB FUNCTIONS:

     * Develops and distributes educational material promoting awareness of Circuit/County Clerk’s services and activities including news releases, publications, articles, and exhibits.

     * Writes and/or presents speeches concerning Circuit/County Clerk’s operations, programs, and issues for various civic groups, agencies, and the general public.

     * Attends meetings and business functions as a representative of the Circuit/County Clerk; answers questions related to the functions of the Clerk’s Office as needed.

     * Conducts public awareness presentations to citizen groups, governmental agencies, and the general public as needed.

     * Develops crisis communication strategies and procedures; conducts news releases addressing crisis situations.

     * Prepares and presents promotional and educational programs to government agencies, civic organizations, schools, and the general public.

     * Promotes Circuit/County Clerk at civic functions, job fairs, meetings, and other events.

     * Writes, edits, and disseminates news releases to news media including newspapers, radio, and television media.

     * Provides information to the press and other media as directed by administrative staff within the Clerk’s Office.

     * Researches past records to obtain pertinent information concerning news releases.

     * Coordinates media coverage of Circuit/County Clerk events.

     * Coordinates Circuit/County Clerk’s schedule with media.

     * Develops and recommends procedures to improve the effectiveness of communication within the Clerk’s Office.

     * Manages the Circuit/County Clerk’s website for content ensuring the maintenance of current, accurate, and complete information.

     * Ensures the preparation of speeches and talking points for presentations by the Circuit/Clerk and the coordination of appointments and meetings.

     * Manages social media accounts for the Circuit/County Clerk.

     * Serves as department liaison regarding governmental affairs with state, local, and federal governmental agencies.

     * Provides supervision to the Community Outreach Specialist in the response to citizen requests for programs and services.

     * Evaluates and directs social media initiatives such as Facebook, Twitter, and others ensuring the communication of the Circuit/County Clerk’s Office news and activities.

     * Develops strategies to position the Circuit/County Clerk’s Office services and programs online through social media sites and other web tools.

     * Analyzes and recommends appropriate methods and styles of communication to maximize public access to Circuit/County Clerk’s Office information.

     * Trains in each division within the office to become familiar with processes and services of the Clerk’s Office.

     * Provides administrative support duties for division managers as needed.

SECONDARY DUTIES AND RESPONSIBILITIES:

     * Performs other related duties as required.

PERSONNEL SUPERVISED: Provides supervision to one Community Outreach Specialist.

WORKING CONDITIONS: Work is performed in a smoking-restricted office environment. Attendance at meetings and functions at outside agencies within the County and outside of normal working hours will be required.  

MINIMUM QUALIFICATIONS:

REQUIRED SKILLS, KNOWLEDGE, AND ABILITIES:

     *

          + Considerable knowledge of the principles and techniques of public information, public relations, and marketing.

          + Considerable knowledge of operational services and activities within the Circuit/County Clerk’s Office.

          + Considerable knowledge of publication design and layout techniques.

          + Considerable knowledge of business and publishing software.

          + Considerable knowledge of the methods and techniques of presentation of public information sessions.

          + Considerable knowledge of communication strategies through social media websites.

          + Good knowledge of communications media.

          + Some knowledge of the principles and practices of journalism and media writing.

          + Ability to write news releases, articles, and other materials.

          + Ability to design and produce brochures, pamphlets, and other public informational materials.

          + Ability to prepare and present written information and reports.

          + Ability to communicate effectively in writing.

          + Ability to conduct informational research.

          + Ability to analyze communications strategies.

          + Ability to plan and organize departmental projects and programs.

          + Ability to establish and maintain a recordkeeping system. 

          + Ability to attend work regularly and reliably. 

          + Skill in the operation of a computer and use of design and publication software and social media websites.

 PHYSICAL REQUIREMENTS:

     *

          + Visual acuity is needed for the use of a computer screen.

          + Ability to effectively communicate orally to individuals and groups.

          + Digital dexterity is necessary for keyboard operation.

EDUCATION AND EXPERIENCE:

Completion of a bachelor’s degree in Communications, Journalism, Public Relations, Business Administration, Marketing, or a related field; ­considerable experience with public relations, communications, or a related area; or any equivalent combination of experience and training which provides the required skills, knowledge, and abilities.